Operations | Monitoring | ITSM | DevOps | Cloud

Earlier this month, an inadvertent misconfiguration in an internal tool used by Google Cloud resulted in the deletion of a user’s GCVE Private Cloud. The user in question? UniSuper Australia — a $125 billion Australian pension fund with over 600,000 users. In this post, Ashley reflects on the communications shared and what we can learn from them.

In the digital landscape of 2024, transparency and communication are pivotal pillars for building and maintaining trust with your user base. As your online operations expand, so does the imperative for clear, transparent, and proactive incident communication. In this article, we go over ten great status page examples to inspire you. We're StatusPal. We help you effectively communicate to customers and stakeholders during incidents and maintenance with a super-charged hosted status page.

Eight weeks. When someone asks me about the synergies of Cisco + Splunk with regards to full-stack observability, I think about how much we’ve accomplished in just eight weeks. Eight weeks since the close of the acquisition, our teams have already come together to jointly develop, and will deliver, a new capability for enabling observability across the entire digital footprint for both Cisco and Splunk customers.

When it comes to coding and software/app development, two trends are especially appealing to certain business users: low code and no code programming platforms. Let’s take a look at the differences here.

The drive to improve productivity and remove manual tasks from your team has resulted in a new automation project. The business benefits are clear and you now have a target to automate 10%, 20% or even 35% of manual IT processes, but strategically, how are you going to deploy or choose an automation platform?

Kubernetes is the linchpin for orchestrating containerized applications. However, with great power comes great complexity. As seasoned professionals in the tech sphere, we understand that the true challenge lies not in deploying Kubernetes clusters, but in ensuring their continuous reliability and efficiency at scale. This is where Komodor steps in, redefining the landscape of Kubernetes management with our latest suite of reliability management capabilities.

As the demand for cloud services continues to grow, ensuring security, compliance, and reliability remains paramount, especially for government entities and affiliated sectors. Megaport is meeting these critical needs with its recently expanded network in Canberra, providing robust and secure connectivity options for such users.

Grafana dashboards are a great way to combine a lot of technical information into one convenient picture. From time to time, it’s also useful to export data from a particular Grafana visualization to another format, so you can further analyze it and share it with others. In this blog post, we’ll walk through how to export CSV data for any Grafana visualization you use. This makes it easy to get that data into popular spreadsheet applications, such as Microsoft Excel or Google Sheets. =

In RPKI, determining when exactly a ROA expires is not a simple question. In this post, BGP experts Doug Madory and Fastly’s Job Snijders discuss the difference between the expiration dates embedded inside ROAs and the much shorter effective expiration dates used by validators. Furthermore, we analyze how the behavior effective expiration dates change over time due to implementation differences in the chain of certificate authorities.

Even the largest global companies have challenges operating across multiple countries, moving and storing data and navigating multiple jurisdictions. In the globalised digital economy, data can flow across borders in milliseconds. But the legal frameworks governing this data vary widely from one jurisdiction to another. If the UK, Europe and the US are characterised by robust data protection laws, so are many other countries, including the Nordics, Australia, India and China, to name a few.