Operations | Monitoring | ITSM | DevOps | Cloud

Driving Efficiency with Custom APM Dashboards

Have you ever struggled to have efficient visibility into your APM and log data? Have you ever been called on to display real-time data to your Sales or Marketing department, only to find yourself fumbling over the numbers without a way to display relevant data? Look no further! Retrace collects huge amounts of data about your application’s health and performance, then provides a customizable display in one place – your customizable APM Dashboards.

Streamlining support case creation and administration

When a customer has a support question or needs help to solve an issue, they should encounter a smooth experience all the way through to resolution. But that’s not always the case. At ServiceNow, when customer feedback revealed areas ripe for improvement, our employees listened and upgraded two important support workflows: case creation and auto-agent. “We try to provide customers with self-service content,” explains Vikas S., a product manager at ServiceNow.

Chaos testing: Reliability for cloud-native apps

Reliability is a critical concern for software delivery teams. Every second of lackluster performance or service interruption comes with high costs. The consequences can extend beyond just monetary expenses and have a huge impact on a company’s reputation. In a survey conducted in 2022, participants reported that over 60% of digital infrastructure failures resulted in losses of $100,000 or more.

The Future of Ops Is Platform Engineering

Two years ago I wrote a piece in The New Stack about the Future of Ops Careers. Towards the end, I wrote: I described the second category as “operations engineering minus the infrastructure,” dedicated to evaluating and assembling a production stack of third-party platform providers, enabling software engineers to self-serve their services and own their own code in production. I said: That second category I was describing now has a name. We call those teams "platform engineering.".

How to Manage Medical Inventories through an Inventory Management System

There is a large sum of assets and medical supply of which the healthcare industry has to keep a track of. Check-ups that are regular to surgeries and the supplies used in it, there is a long-list to it and it would lead to an employee investment of time, plus this technique is also open to human error. An organization always wants to keep good track and manage their supplies in a very effective way.

UC Today Deep Dive: Why Microsoft Teams Performance is Critical

UC Today, the leading online publication for Unified Communications and Collaboration technology, recently did a deep dive on Martello’s Microsoft-recommended Vantage DX solution for monitoring Microsoft Teams and found out that delivering exceptional user experiences and avoiding a Microsoft Teams outage can be easy with the right solution in place.

Unity Exception Handling: A Beginner's Guide

Exceptions are the outcomes you do not usually expect in your application. But as a developer, expecting the unexpected is essential to capture exceptions and handle them appropriately. Exception handling is not only applicable to web development projects but also to Unity applications. This article brings everything you need to know as a beginner to Unity exception handling, including methods to handle exceptions, when to use them, and how to manage exceptions easier using distributed logging.

Python Performance Testing: A Comprehensive Guide

The following guest post addresses how to improve your services’s performance with Sentry and other application profilers for Python. Check out this post to learn more about application profiling and Sentry’s upcoming mobile application profiling offering. We’re making intentional investments in performance monitoring to make sure we give you all the context to help you solve what’s urgent faster.

A Deeper Dive into Machine Learning at Splunk

A typical bit of feedback I have had during my time at Splunk is that the Splunk Machine Learning Toolkit (MLTK) looks nice and all, but how are we supposed to get started using it? Choosing the right technique, let alone the right algorithm can be a daunting task for those who are unfamiliar with machine learning (ML). We’ve been thinking long and hard about how we can help offer more prescriptive introductions into using ML at Splunk and I’m pleased to present our set of MLTK deep dives.

10+ Best MongoDB Monitoring Tools and Services [2022 Comparison]

MongoDB is a cross-platform NoSQL database that uses JSON-like documents with optional schema to store data. It was designed for high availability, high performance for high-data persistance use cases, and automatic scaling. Of course, all with the right infrastructure in mind. It is usually a good choice for document-oriented use cases when you need quick prototyping or massive scale. With the massive scale comes massive traffic, though.