Operations | Monitoring | ITSM | DevOps | Cloud

The managed services provider (MSP) industry is at a pivotal moment in its history. With data management, security, and privacy regulations getting strengthened and added to the books all over the world, and with awareness of the risks associated with those issues on the rise, MSPs must take their role in compliance seriously. Any failure to do so will put individual MSPs at a competitive disadvantage, and incidents involving MSPs will be a stain on the industry’s reputation.

Tracking Service Level Objectives (SLOs) helps developers build more reliable software. At least, that’s the hope of Nobl9. The company’s self-titled SLO platform provides real-time data to software developers, DevOps practitioners, and reliability engineers so that they have the information they need to build reliable features quickly.

It is only possible to come to an understanding of a system of interest by trying to change it. Here, Jackson contrasts action research with old-style hard science, which tries to study a system from the outside. Laboratories draw a line between experiment and scientist. In the social world, there is no outside: we participate in the systems we study. I’ve noticed this in code: when I come to an existing codebase, I get a handle on it by changing stuff.

Ciara details how and when to generate an SBoM with the help of open-source tooling. Learn how to host SBoMs, as well as other SBoM considerations.

Edgardo Peregrino is a freelance software developer, writer, maker and IT technician. For six years now, I’ve been a passionate maker with a focus on robotics. Recently, I entered the world of cloud native computing, which has allowed me to integrate maker projects with open source tools such as Grafana, Prometheus, and Jaeger.

In this issue of the Calico Community Spotlight series, I’ve asked Jintao Zhang from API7.ai to share his experience with Kubernetes and Calico Open Source. API7.ai is an open-source infrastructure software company that helps businesses manage and visualize business-critical traffic, such as APIs and microservices to accelerate business decisions through data.

Standardization (treating everyone the same) may work for IT, but it does not work for employees. If IT gave each employee the same device and tech stack, what would be the result? Some employees wouldn’t have the tools they need, others would have too many. Every employee would be confused and unsatisfied with their work setup. Not exactly the recipe for a productive enterprise with cost effective IT, is it?

The past several years have proved that productivity and business growth do not rely on employees going into the office every day. But are the more intangible benefits of in-person work being lost in today’s remote/hybrid workplaces? That’s the question on the minds of a lot of business leaders, particularly as they weigh the pros and cons of a “back to the office” policy.

To give your business the best Microsoft Teams experience you need to monitor Microsoft Teams make sure all the features you are paying for are actually working. To do that, you need visibility into how it is working, how well it is working, and where any problems might arise.

Clever.fm is developing a platform to connect podcast listeners with community and content to make podcasting financially sustainable for creators. Our application provides features such as capturing moments, sharing snippets, and having discussions on podcast episodes.