Operations | Monitoring | ITSM | DevOps | Cloud

What can you learn from IoT with i2M - Part 2

In the first part, I outlined some of the terms associated with the delivery of IoT. Next, let’s look at how this gets complex. You will need to read the state of each sensor (through their appropriate API and through their appropriate vendor-supplied hub), create logic to determine what actions must be taken when certain conditions are met, and then deliver these as a workflow to each responder, and confirm through data collected from sensors that the requested change was implemented.

Label standard and best practices for Kubernetes security

In this blog post, I will be talking about label standard and best practices for Kubernetes security. This is a common area where I see organizations struggle to define the set of labels required to meet their security requirements. My advice is to always start with a hierarchical security design that is capable of achieving your enterprise security and compliance requirements, then define your label standard in alignment with your design.

How Data Types and Query Tuning Can Improve Application Performance

One of the easier ways to improve the performance of your SQL Server and Azure SQL database queries is to ensure you choose the right data types for your data, and the data types in your application’s code match the ones in your stored procedures and queries. Choosing the right data type conserves space, because doing something like choosing a variable character type for data of fixed, regular length like a phone number or national ID number is wasteful.

We raised $29 million in new funding. Here's what we're going to do with it

Today we are announcing an additional $29 million in funding to help Lumigo grow and provide the same powerful observability capabilities we brought to serverless to other cloud-native technologies, including containers and Kubernetes. Lumigo was founded by Aviad Mor and me a few years ago because we believed the world would be rapidly moving to cloud-native architectures and that these technologies are transformative. Our goal was to create the tools that help developers realize this vision.

How Secure Tenancy Keeps Your Secrets Secret

The best way to be sure that you keep a secret is not to know it in the first place. Managing secrets is a notoriously difficult engineering problem. Across our industry, secrets are stored in a bewildering variety of secure (and sometimes notoriously insecure) systems of varying complexity. Engineers are often trying to balance the least worst set of tradeoffs. At Honeycomb, we asked: What if we didn’t need to know your secrets to begin with?

New: Optimize Slow Queries with Enhanced Database Visibility in Splunk Observability

Databases have always been the backbone of applications – both web and enterprise. Now, more than ever before, you need to know not just overall statistics about your database, but you must identify how database performance interacts with the network, operating system, servers, configuration, and even third party dependencies.

Dashboard Studio: New Features Highlighted At .conf21

I am very excited that this year’s.conf21was the first.conf where we got to showcase Dashboard Studio, which has come built-in with every Splunk Enterprise and Splunk Cloud Platform release, since 8.2 and 8.1.2103, respectively. I am even more excited to share a packed list of new features in the 8.2.2109 release, which coincides with.conf21! This blog post will highlight a few capability areas we've been heavily focused on that will help you do even more with your dashboards.

Increasing the efficiency of customer service delivery

Running a customer contact center to meet the sky-high expectations of today’s customers is hard work. Success depends on having agents who can empathize with and advocate for your customers in order to give them satisfactory answers and resolutions. This is no small task, and the dynamic nature and complexity of all the factors involved make it even more difficult.