For large digital enterprises Microsoft Azure and private cloud offering Azure Stack Hub have emerged as the strategic cloud platforms of choice for many organizations. Azure offers an open and flexible platform on which to quickly build, deploy and manage applications at scale.
MSP software enables Managed Service Providers (MSPs) to remotely manage their customer endpoints and IT infrastructure. MSP software can help IT teams proactively manage issues by troubleshooting and resolving them to ultimately improve customer IT functions and minimize expenses.
A May 2021 executive order mandated that federal government agencies invest in both technology and personnel to centralize and streamline access to cybersecurity data, accelerate migration to secure cloud architectures, and advance toward a zero-trust architecture. A zero-trust architecture doesn’t refer to a predefined, out-of-the-box network security solution. It’s a strategy based on an agency’s cybersecurity plan that contains a collection of zero-trust concepts.
It is my honor to announce ServiceNow has been named a Leader in the 2021 Gartner Magic Quadrant for IT Vendor Risk Management Tools. This is the second consecutive year that ServiceNow has been positioned as a Leader and is recognized in the report for market understanding, product offering strategy, and sales execution & pricing. Today more than ever, third parties are key partners in business success.
At its core, government should be human centered. To deliver the best experiences for people, agencies must put citizens and employees first. Unfortunately, it’s not uncommon for many public sector agencies to rely on legacy operating models to get work done. These models were not built with the user in mind, but rather the task at hand. Now, as governments tackle digital transformation, new opportunities arise to make service delivery and operations more human and more citizen-centric.
We recently made a couple of updates to our licensing structure based on feedback from users and partners. These changes are applicable to the Professional Edition of Applications Manager. Here is a quick summary of the updates.
The NiCE Domino Management Pack is an enterprise-ready Microsoft SCOM add-on for advanced HCL Domino monitoring. It supports Domino system and application administrators in centralized Domino health and performance monitoring to improve user experience and business results. The Management Pack provides clear and precise performance indicators and timely alerts enriched by pinpointing problem identification and troubleshooting information.
If you live and breathe in the technology industry, chances are you are hearing Digital Experience Monitoring a lot these days. So what is Digital Experience Monitoring (DEM), and why is IT obsessed with it? With a remote-first culture brewing in every company, IT needs to ensure that employees on their machines are productive and satisfied with the performance of typical enterprise applications such as Microsoft 365, Salesforce, Workday, etc. A DEM solution collects application and desktop user experience (UX) insights holistically, giving IT a broader context for troubleshooting performance issues. Let's discuss six use cases for DEM.
SecOps and security teams spend an excessive amount of time sifting through low-value, poorly-contextualized alarm data rather than actively hunting for valid threats. This is because bad actors are constantly looking to steal whatever they can hold onto with the least exposure. Recent ransomware attacks in critical business sectors only serve as reminders that organizations cannot lie dormant. This blog post will unpack strategies to help overcome these challenges and explain why integrating threat intelligence with security orchestration and automation is critical for an effective security operations strategy.
