The following article contains the new integrations, product features and other exciting announcements from OpsGenie in May.

The goal of a planned maintenance announcement should be to get the right people informed and confident about the upcoming maintenance. Here’s our guide to announcing scheduled maintenance, along with some examples from our friends who are doing it well.

In order to meet rising customer demands and the expectation of “real time, all the time,” digital operations is changing the way people work. And one of the most interesting macro trends is seeing how that impacts not just your IT Operations and Development teams, but also how the entire business is becoming involved in raising the level of responsiveness to customers.

San Jose — May 1, 2018 — Cisco (NASDAQ: CSCO) today announced Kubernetes support for AppDynamics and Cisco CloudCenter™, enabling enterprises to quickly and confidently adopt Kubernetes in production, and create and modernize their applications for the multicloud era. Now, enterprises can easily harness the value of Kubernetes to help deliver experiences that exceed their customers’ expectations for scale, sophistication, and velocity.

Icinga turned 9 in May, we’re kicking off our 10th year of spreading the #icingalove. ? OSMC 2018 Call for Papers is officially open and we are looking forward to hear your Icinga stories this year. Did you dive through distributed setups, automated everything and combined the metrics of many tools into your stack? That’s a hell of a ride, and other community members will certainly listen and learn from your expertise.

Customers are visiting your website, employees are logging into your systems and countless machines are talking to each other in an effort to deliver the perfect user experience. We’d like to believe that all of these individuals and machines are operating with the best of intentions, but how can we be so sure? One possible answer lies in the connecting device’s IP address and its respective physical location.

From scaling too quickly to poor organization, here are just a few of the most common challenges that teams face, as well as techniques DevOps leaders can incorporate to alleviate pain points.

Central storage is vitally important in log management. Just as storing and processing logs into lumber is done in one place, a sawmill, a central repository makes it cheaper and more efficient to process event logs in one location. Moving between multiple locations to process logs can decrease performance. To continue the analogy, once boards are cut at a sawmill, a tool such as a wood jointer smoothes out the rough edges of the boards and readies them for use in making beautiful things.

Managed service providers (MSPs) are feeling the impact of AI use, mostly when it comes to the power of chatbots. Chatbots are an incredible way for MSPs to save time and money when it comes to the lower levels of their customer support. Well-programmed bots can take the burden off techs and your support staff when it comes to answering simple questions and troubleshooting common issues.

Kubernetes has plenty of benefits in the CI/CD pipeline that can save you time and money. Learn about the benefits of Kubernetes for your CI/CD pipeline and get a basic rundown of how to deploy the software throughout the development process.