Operations | Monitoring | ITSM | DevOps | Cloud

We’re thrilled to share that Mezmo has been recognized by G2 with 25 badges across four key categories: Enterprise Monitoring, Log Monitoring, Log Analysis, and Cloud Infrastructure Monitoring. These awards are more than just a celebration of our platform—they’re a reflection of you, our customers. Your feedback, support, and insights push us to build better solutions and deliver the highest standards of performance and service.

As any good cook knows, if you want to create a top-notch dish, you have to use the best ingredients. So when the engineering team for Cookidoo — an online platform and app that features more than 80,000 guided recipes for the Thermomix, an all-in-one kitchen small appliance — realized the observability tool they were using to monitor the platform wasn’t delivering what they needed, they decided to switch to Grafana Cloud and OpenTelemetry.

We all know the old adage, "No one gets fired for buying IBM," but this is probably the first time you've heard the same about Cycle. We're going to dive into exactly why this is true and why you can be confident in your choice to adopt Cycle for your organization.

One of Sumo Logic’s core company values is, “be customer champions.” It’s more than just a phrase on a slide, it’s a principle that shows up in every roadmap discussion, product iteration, support conversation, and onboarding call. Customer Appreciation Day is April 18th.

While AI offers powerful benefits for network operations, building an in-house AI solution presents major challenges, particularly around complex data engineering, staffing specialized roles, and maintaining models over time. The effort required to handle real-time telemetry, retrain models, and manage evolving environments is often too great for most IT teams.

In a move that caught many businesses and IT teams off guard, U.S. mobile carrier AT&T officially discontinued its email-to-text gateway service. ATT email to text was shut down on June 17, 2025 ( read more ). This change means that sending sms messages and mobile text alerts to AT&T subscribers using the format number@txt.att.net or number@mms.att.net no longer works.

Asset tracking is evolving rapidly, with organizations now turning to smarter, wireless technologies for better control, accuracy, and efficiency. Among these technologies, Bluetooth Low Energy (BLE) tags are gaining popularity as a cost-effective and scalable option. BLE tags enable businesses to monitor the location and status of assets in real time with minimal power consumption.

With the recent shake-up around CVE funding and broader questions about long-term support for cybersecurity infrastructure, one thing is clear: controlling what you can is more important than ever. This is abundantly clear in modern software development practices which rely heavily on CI/CD systems, which in turn serve as the primary conduit from a developer’s local environment to production.

Almost two years ago I wrote the first installment of what was supposed to be a 3 part series on Serverless Monitoring. Parts two and three never materialized. Today, however, I am revisiting that original idea and expanding upon it. I hope to succeed this time in making it a full three-part series. For this first installment (Revisited), I will again work with Google Cloud Run to monitor MongoDB Atlas.

When something slows down in prod, it’s too easy to fall into old habits. Throw in a few more logs, ship some metrics, try to reproduce the issue locally, and maybe reach for perf or py-spy if you’re feeling ambitious. Traces can help, but they usually stop just short of explaining why things are slow, especially when it’s deep in the stack.