Operations | Monitoring | ITSM | DevOps | Cloud

In today's digitally-driven landscape, the role of Internet Service Providers (ISPs) has become pivotal in shaping the way we connect and conduct business. The quality of Internet services has evolved into a critical factor, directly influencing individuals' daily experiences and companies' operational efficiency.

The cornerstone of every successful relationship—business or otherwise—is a clear, mutual set of expectations. In IT, this plays out in the form of service level agreements (SLAs). But really, SLAs are only the first step in the journey to a happy customer relationship. The real key to maintaining happy customers over the long term is SLA management. Knowing how important SLAs are raises several questions: How do you create one, what should it contain, and how do you manage them?

This holiday season, AWS made waves by dropping a bombshell announcement: “AWS does not permit the sale of reserved instances (RIs) obtained through a discount program (per AWS Service Terms 5.5).” In other words, AWS is banning the resale of discounted RIs in their RI Marketplace. (See the full policy here, section 5.5.) The ban officially goes into effect on January 1, 2024.

For organizations that leverage AWS resources, CloudWatch is a “must-have.” Operations teams leverage data from their AWS environments to identify service issues and maintain availability. By using CloudWatch and its associated products, organizations can monitor their AWS resource usage to optimize their environments.

The clock is ticking for financial services companies that operate in the European Union (EU). Starting in January 2025, financial services providers and their third-party technology service providers must meet the new regulatory requirements of the Digital Operational Resilience Act (DORA).

Great news for developers who leverage containers — JFrog has expanded its support for the OCI Container standard with dedicated OCI repositories! Before we touch on that, let’s do a quick recap on OCI containers for those unfamiliar with them outside the context of Docker.

When teams choose Git for version control, people often think of that as a one-time event, but Git adoption generally progresses through distinct stages.

Windows is widely used by developers, businesses, and individuals alike. Renowned for its adaptability, security, and reliability, the operating system is a preferred choice for servers, desktops, and embedded devices. It also holds a significant presence in the cloud, serving as the foundation for numerous major websites and applications.

With M-21-31’s Advanced EL3 requirements now past due, many US Federal Civilian agencies are still looking to close gaps in their Enterprise Logging capabilities. As part of the EL3 requirements, agencies must be finished implementing user behavioral analytics (UBA) that enables: For many organizations that leverage machine learning (ML) to detect anomalous behavior across the network, UBA solutions have become a critical piece of the enterprise security and insider threat puzzle.