Operations | Monitoring | ITSM | DevOps | Cloud

Why Every Business Needs a Technology-Driven Protection Plan

When you are running a company, you are not solely obligated to take care of your employees, but your consumers too. At the end of the day, there's no need to remind you that it's highly likely that your business holds a bunch of confidential, and relevant information. This is the case with both smaller and larger firms. And if something bad happens to them, you'll be held responsible. That's why today we decided to focus on the importance of data protection and why it would be advisable to implement it. So let's dive into it!

Improving Trace Data For Azure Virtual Desktop

The Microsoft infrastructure makes collecting network traces more complicated. Network traces (tracert) inside and out of the Azure Virtual Desktop virtual machine are valuable when diagnosing support issues or when an end-user calls up complaining of poor Azure Virtual Desktop performance. The following information should help improve the collection of network traces and trace data, which will aid in diagnosing Virtual Desktop Infrastructure connectivity.

The art and science of bridging the goals of IT teams and customer success teams

The IT department designs, implements, and maintains the technology backbone of any enterprise’s operations. Their decisions about systems architecture, software deployment, and security directly influence the daily tools and platforms the customer success team uses. In turn, the customer success team, constantly interacting with clients, provides invaluable feedback on system functionalities, performance issues, and user interface, which can guide IT in optimization and troubleshooting efforts.

How To Solve Warehousing Issues In A Small Firm

Are you a small business owner struggling to tackle the warehousing issues that come along with running and growing your company? If so, you're not alone. Many small businesses experience difficulty handling their stock efficiently in-house due to space constraints or lack of resources. Fortunately, there are several solutions available that have been designed specifically for small firms seeking ways to improve their warehousing operations.

SigNoz + Tracetest: OpenTelemetry-Native Observability Meets Testing

What is the hidden potential of OpenTelemetry? It goes a lot further than the (awesome) application of tracing and monitoring your software. The OpenTelemetry project is an attempt to standardize how performance is reported and how trace data is passed around your microservice architecture. This context propagation is a superpower for those who adopt OpenTelemetry tracing.

The red team: ServiceNow's first line of defense

If you ask any ServiceNow employee about their role, they'll likely tell you their job and team are the best they’ve ever had. One small but mighty team proclaims this proudly: the red team, a group of professional hackers. As vigilant guardians of the company, the six-person team is tasked with testing the security of our systems and identifying cyber risks, data vulnerabilities, and security threats.

Common Nagios Errors and What to Do about Them

Nagios is an open-source monitoring system that has become indispensable for system administrators and DevOps teams across the world. However, like any other software, you’re bound to come across errors with Nagios. In this article, we’re going to take a look at some common errors and how to solve them, along with the pros and cons of Nagios, and why MetricFire is the perfect alternative for monitoring.

How To Profile and Optimize Telemetry Data: A Deep Dive

We recently had the privilege of presenting our telemetry data pipelining platform at Cloud Field Day. Today, we'd like to share a recap of our demo with you. In this demo, we explore the transformative potential of data profiling, telemetry pipeline optimization, and incident response. Foundationally, we follow an Understand, Optimize, and Respond workflow.

Choosing Azure Database Services - What are the options?

Microsoft Azure offers a choice of relational and non-relational database services to support a wide range of application needs and demands. Built-in intelligence helps automate management tasks like high availability, scaling, and query performance tuning to provide users with services that ensure applications are always available and performant. Many services offer essentially limitless database scale and SLAs (Service Level Agreements) usually range between 99.9-99.999% availability.