Operations | Monitoring | ITSM | DevOps | Cloud

When faced with an incident, there are two areas that demand your immediate attention: the incident investigation, and the cross-functional coordination needed to resolve the issue. Grafana Incident helps with the collaboration by providing a central hub for communication across teams that seamlessly integrates with the tools you are already using, such as Slack or Microsoft Teams. But how can you best use your telemetry data to debug your application and bring your systems back online?

In today's digital landscape, most people understand that no system is perfect and data is never 100% safe. Incidents are bound to happen. How people learn about those incidents often influences their reactions. Mishandled incident communication can have drastic consequences for your company. For starters, it can drag out the incident response and harm your bottom line.

Most Cortex customers begin their journey by populating their service and resource Catalogs, creating their first few Scorecards, and setting up any time-sensitive Initiatives. These features help bring visibility and accountability to internally developed software, revealing consistency issues and enabling teams to act quickly to resolve.

Today’s a big day at Checkly; we’re thrilled to announce that next to Browser and API checks we released a brand new check type to monitor your apps — say “Hello” to Heartbeat checks! In the realm of software, ensuring uninterrupted functionality is critical. While synthetic monitoring helps you discover user-facing problems early, keeping a close eye on the signals coming from your backend can be just as vital.

As IT infrastructures become increasingly complex to monitor and manage –with new compelling technologies such as virtual machines, software-defined networks and containers overlaid onto existing technology stacks– IT operations teams face the additional challenge of nearly unmanageable ticket volumes. Ticket prioritization, correlation, redundancies and sheer speed of ticket generation become problems in and of themselves.

Data challenges resulting from expanding product catalog solved with Aiven for Apache Kafka® on Google Cloud.

The life of an L1 engineer … receiving all the tickets, providing all the IT services, and interacting with all the stakeholders. Tickets, like requests for access to an application or system, account unlocks, onboarding and offboarding employees, and more are here to stay.

Since its passing in 2002, the Sarbanes-Oxley Act (SOX) has become one of the leading regulatory compliance requirements for U.S. companies. It’s synonymous with corporate governance and financial reporting standards for publicly traded companies. Companies spend millions of dollars and thousands of hours ensuring SOX compliance. Scrutiny is high for organizations subject to it, and the penalties can be crushing.

We are proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.

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