Operations | Monitoring | ITSM | DevOps | Cloud

We're delighted to announce that ManageEngine has been named a Technology Leader in the SPARK Matrix: IT Service Management Tools, 2022 report

ManageEngine’s flagship ITSM platform, ServiceDesk Plus, has been named a Technology Leader in the latest SPARK Matrix: IT Service Management Tools report. This recognition reaffirms our efforts to make ServiceDesk Plus a capable ITSM platform that helps enterprises manage and deliver IT and business services.

Important Things To Consider If You're Starting A Hostel

Are you thinking about starting a hostel? Whether it's for travelers, students, or just a place to meet friends, creating and managing a successful hostel is actually more complex than many people think. From finding the right location and setting up customer service policies to selecting technology and hosting services, the decisions you make can have far-reaching effects on your business. That's why we've put together this guide - to help aspiring hosts get their ideas off the ground in the most effective way possible!

Three Proven Ways to Bypass Geo-Blocking

It is not uncommon for websites to restrict access to their content. For instance, Disney Plus is available in North America, Latin America, Australia, Europe, and some countries in Asia but is not available in vast swaths of Africa. Similarly, depending on their geographical location, Netflix displays different content to disparate users. This can be frustrating and may feel discriminatory. However, this article will discuss three proven ways to bypass this practice.

Best Grafana dashboard for IoT Device monitored via MQTT metrics and Graphite

Internet-of-Things (IoT) devices and technologies have penetrated into our life. Nowadays, we can easily find IoT devices around us. Home appliance manufacturers produce IoT products for smart homes. Car makers invest in smart vehicles that can communicate with other smart cars and IoT objects nearby. Governments allocate huge resources to build smart cities with IoT technologies to improve the quality of life for people and promote economic growth.

Challenges in Choosing an APM tool for Fintech Companies in India due to RBI Guidelines

As the growth lead of an open-source APM tool, I keep interacting with developers from companies of all shapes and sizes. I recently talked with a developer from a fintech startup in India. The startup provides a payment processing platform that enables businesses to accept payments from customers worldwide. For them, monitoring is critical, but the dev shared how limited they were when exploring an APM tool for their application. The reason? Reserve Bank of India.

Alternatives to Datadog

Before we dive into the specifics of each alternative to Datadog, let's address the most critical point: scaling. Datadog is great for users who need to do a little bit of everything, but Datadog's biggest weakness is scaling. Datadog can do logs, APM, time series and more, but scaling time-series metrics, alerts, and servers will cause your monthly bill to escalate. The graph below shows what you pay at Datadog vs. MetricFire, a leading competitor.

Learn how to monitor IoT devices with Grafana

IoT devices open the door to all sorts of computing potential, but they can also produce a flood of telemetry data that users need to properly collect and monitor to ensure those devices are working properly. It’s no wonder so many individuals and businesses use Grafana for IoT use cases, whether they’re starting an aquaponic farm in South Africa, managing an industrial-scale electroplating factory in Ohio, or simply keeping tabs on Pretzel the python at its home in the UK.

How Bhuma Achieved Testing Automation in No Time with Qovery

We talked with Juan Carlos, the Head of Software Architects at Bhuma, a software company that strives to be the go-to platform for frontend operational analytics. They provide businesses with cutting-edge tools to easily manage and visualize their data but when the team began to transition to EKS, they faced the challenge of automating testing and integration for containerized platforms. In this article, discover how Qovery helped Bhuma overcome this challenge effortlessly.

Improve engineering teams faster with DORA metrics

We talk with numerous teams that want to improve their engineering performance. Here, we explain how to accelerate your progress using DORA metrics — a set of key performance indicators that can help you measure and optimize your team's software development process. You'll learn practical tips on how to leverage these metrics to achieve faster and more efficient team improvement. But first, you'll need your team to see the value in DORA metrics.

Monitoring service performance: An overview of SLA calculation for Elastic Observability

Elastic Stack provides many valuable insights for different users. Developers are interested in low-level metrics and debugging information. SREs are interested in seeing everything at once and identifying where the root cause is. Managers want reports that tell them how good service performance is and if the service level agreement (SLA) is met. In this post, we’ll focus on the service perspective and provide an overview of calculating an SLA.