Operations | Monitoring | ITSM | DevOps | Cloud

The effects of remote work go beyond an employee trying to remain productive and stay connected to their team. The organization’s IT team must deal with a host of challenges that stem from trying to keep everyone effectively connected to a network when there are things such as different internet service providers and routing paths to contend with. Another challenge faced by IT is the influx of ‘poor call quality issues because of the varying internet connections, equipment setups, etc.

Microsoft have announced a new management pack for Office 365 – M365! It completely replaces the Office 365 management pack and is packed with new capabilities. Aakash Basavaraj, Program Manager at Microsoft, and Sameer Mhaisekar, Technical Evangelist at SquaredUp, joined Bruce Cullen, Director of Products at Cookdown, to reveal the new capabilities of the M365 management pack and the accompanying dashboard pack created for SquaredUp.

In the past year, Microsoft Teams has become one of the top videoconferencing and telecommunications platforms that have helped keep businesses productive throughout this global pandemic. Pivoting to remote/hybrid work environments in the long term is more easily achieved with a service like Microsoft Teams, which makes ensuring and maintaining optimal service on your end that much more important. Behold the key to help improve business productivity and optimize your Teams performance.

We’re constantly looking for interesting integrations for our performance incidents, exception incidents, anomaly detection and uptime monitoring notifications, and our latest addition is an integration for Microsoft Teams. Microsoft Teams is a hub for team collaboration in Microsoft 365. It integrates people, content, and tools your team needs to be more engaged and effective.