The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.
This blog post is the first in a series highlighting actual questions asked to eG Enterprise during customer support calls and our answers to those. At first, it appeared that this customer had a simple active/passive web server set-up to provide failover resilience. However, it transpired that they were using Citrix ADC’s (was NetScaler) GSLB (Global Server Load Balancing) features.
If you are reading this, chances are you aren’t at your office. And if you are, that office is very different than how it once was. Heck—we’re all different now, we think about work differently, we interact with colleagues almost exclusively through our screens, not face-to-face. So if offices aren’t the same and we’re not the same, then the teams that support us shouldn’t be the same either, right?
After much anticipation, Windows 11 has finally arrived, taking over as Microsoft’s primary Operating System. With a modern, sleek aesthetic and rearranged start menu and taskbar navigation, the new OS has caught the eyes of the members of the global workforce who will be using it daily very soon (or, at least, before Windows 10’s 2025 end-of-life date). But it’s also caught the eye of a group of people who are a bit more anxious about this change: IT professionals.
Forget the vanity metrics and the steady but painfully slow progress plans. HR professionals want to meet the demands of modern employees and rise to the challenge of a hybrid workforce by making a lasting change right now. That’s the dream, right? A happy employee stays your employee. A happy employee gets work done. A happy employee makes your company profitable. If we all had happy employees, we’d be happy.
Our front-end JavaScript library has been updated with an easier way to add more metadata to front-end errors using the sendError and wrap helpers. Previously, sendError and wrap helpers only supported customizing tags and the namespace for the error. More information could be set on error spans if they were manually created, but now that type of information can be added to errors sent using these helpers.
Keeping an eye on metrics is one of the essential things that every developer should do for their applications. Prometheus is a tool that has gained a lot of popularity in the field of metrics. When you start with Prometheus, you may not recognize its potential at first because it takes time to explore the entire tool. But once you become acquainted with the features, you will find it highly useful.
Manual incident management is an enormous challenge facing today’s enterprises. It wastes time and money, and often results in unhappy customers who have to deal with unreliable services because of persistent, unresolved issues. Manual ticket generation can take 20 to 30 minutes, and routing another 90—assuming the ticket is delivered to the right team.
