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Dashboard Fridays: Sample Zendesk Support Dashboard

Dec 10, 2021 By Squared Up In Squared Up
Our Support Team wanted a real-time overview of all the cases currently in play so they could monitor multiple channels in one place. This dashboard gives the team a real-time view of their tickets by type, status, topic, and more! Join Adam Kinniburgh and our Customer Support Manager Mike Halfacree as they showcase this sample Zendesk dashboard - how it's made, who it's for, the challenges it solves and how you can easily replicate it!
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logicmonitor

Observing Kubernetes With LM Logs

Dec 10, 2021 By David Femino In LogicMonitor
As more and more IT organizations move towards containerized workloads and services, it is more important than ever to have insight into the containers and the services running within. Leading the container orchestration charge is Kubernetes (aka k8s – the 8 represents the letters omitted from the middle of the word). In fact, about two-thirds of IT engineers have seen their Kubernetes option increase during the pandemic as there becomes more need for scaling and performance.
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meshiq

Why are so many BMC customers looking to replace their Middleware Management ("BMM") solution?

Dec 9, 2021 By curatauser In meshIQ

A growing number of BMC users are looking for a suitable replacement for BMC’s Middleware Management (“BMM”) solutions. The most frequently cited reasons for which these organizations are looking to replace their BMC software include: Nastel’s core business is Integration Infrastructure Management (i2M). Nastel believes that the Integration Infrastructure (commonly known as “middleware”) is the nervous system of every digitally integrated business.

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