The cybersecurity threat landscape is quickly changing. Administrators have become more cautious when it comes to security and governing access, end users have become tech-savvy and security-aware, and attackers have also raised their game. Living-off-the-land attacks, or LOTL, is one clear trend today, with attackers exploiting preinstalled features and default tools built into system.

“When things broke,” Molly explained, “you’re mad scrambling—jumping from website to website to website, trying to put the pieces together.” Molly was able to use Honeycomb to fix things up: “It makes my job easier as an SRE.” Getting started with Honeycomb doesn’t require a lot of work: at dev.to, they used the Ruby Beeline to get it going: “I didn’t do that much,” she said.

Donnie Berkholz is a VP of IT Service Delivery and comments frequently on trends in IT infrastructure in his newsletter. We talked to Donnie about his typical day on the job, his initiatives in self-service platforms and product management and his take on top infrastructure management trends such as AIOps and Kubernetes.

The past several weeks have been anything but normal, especially for those in enterprise IT. Though every company is facing their own unique challenges, we have noticed that certain technical use cases come up over and over again with our customers. After two months, and hundreds of use cases, we’ve picked the top remote work problems that enterprise IT departments are solving with Nexthink.

With millions of employees recently making the jump to remote work, some IT departments are finding themselves on unfamiliar ground, and with newfound stress and pressure. The stakes seem higher now. IT cannot visit an employee’s desk or stop them in the hallway whenever they encounter an issue, they now have to solve problems proactively and remotely. But for some companies, the switch to remote work has been smooth and painless.