Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

What's Really Happening in Your Branch Office Network?

The great return to the office is in full swing, but the office doesn't look like it used to. Today's enterprise is a fluid entity, with employees collaborating across home offices, corporate headquarters, and geographically dispersed branch locations. This has elevated the branch office from a simple satellite to a critical hub of productivity and innovation.

Website Monitoring by Error Type: DNS, TCP, TLS, and HTTP

When a website goes down, the failure often feels like a black box. Visitors see a spinning wheel, a cryptic error code, or a blank page. For the people responsible for keeping that site online, the first question is always the same: what broke? The truth is that there is no single way a website “goes down.” Instead, a request from a browser passes through multiple steps—DNS resolution, TCP connection, TLS negotiation, and HTTP response. Each step depends on the ones before it.

Microservices Failures and Cascading Outages: Prevention Guide

Microservices architecture offers tremendous benefits for scalability and flexibility, but it also introduces new failure modes that can quickly spiral out of control. When one service fails in a distributed system, the impact can cascade across services like dominoes falling, creating widespread outages that affect your entire application. Understanding how these cascading failures occur and implementing the right defensive patterns is crucial for building resilient microservices.

How External Dependencies Affect SLAs: Managing Third-Party Risk

Modern applications rely heavily on external services to function properly. From payment processors to CDN providers, these external dependencies can significantly impact your ability to meet Service Level Agreements. Understanding how external dependencies affect SLAs is crucial for maintaining reliable services and managing customer expectations.

13 Proven Node.js Monitoring Best Practices You Need

What if your Node.js application suddenly froze during peak hours? Imagine thousands of users trying to log in, make payments, or send messages; instead, they’re stuck waiting. Every second feels like a countdown to frustration, churn, and bad reviews. The truth is, Node.js is powerful but unforgiving. It runs on a single-threaded event loop, meaning just one poorly optimized task or slow dependency can bottleneck your entire app. When performance slips, it affects every customer simultaneously.

How to Ensure Regulation Compliance as a Government Contractor

The government contracting sector is a highly regulated business environment. Entering this sector requires transparency, accountability and expertise. You must also familiarize yourself with regulatory bodies and their standards to boost your reputation in the eyes of federal agencies. Discover how you can ensure compliance with regulations as a new government contractor.

Early Warning Signals now in Webex

We’re happy to announce that Early Warning Signals are now available in Webex! With Webex now supported, Early Warning Signals are available across all chat integrations—including Microsoft Teams, Slack, Google Chat, Discord, Webhooks and now Webex—plus email and SMS. No matter where your team communicates, you’ll never miss the early signs of an outage.

Behind the Dashboard: How to monitor your LLM integrations

Behind the Dashboard is an ongoing series where we look under the hood of a specific Catchpoint feature. Each episode breaks down the technology itself, what’s challenging about using it for monitoring, and how we removed friction and toil to make it a valuable part of the Catchpoint platform. In this episode Leon, Mursi, and Rahul take a look at Catchpoint’s LLM monitoring capabilities, including ensuring your integrated LLMs are up and performing optimally; as well as knowing if you’re using the most effective (accurate) and economical (cheapest per query) option in your suite.