Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Introducing AI Drive: Closing the AI Value Gap

The enterprise is standing at the edge of a seismic shift: an AI revolution. In the next five years, the way work gets done will be fundamentally reshaped as workflows once handled by humans are increasingly replaced or enhanced by artificial intelligence. But here’s the reality: success won’t come from simply handing out Copilot or GPT licenses and hoping employees figure it out.

The Performance Impact of Session Replay Scripts

Session replay vendors love talking about features and pricing, but rarely publish the technical specs that matter most to developers. We analyzed the actual JavaScript bundles and their performance impacts across five major platforms. You know what's wild? Bundle sizes range from 36KB to over 550KB gzipped. That's the difference between imperceptible impact and noticeable slowdown for your users.

How to connect ServiceNow to Grafana Cloud IRM incidents

Companies rely on a variety of services to streamline their workflows, which often requires data synchronization or information sharing across platforms. But are your tools flexible enough to connect with external systems? ServiceNow is widely recognized for its robust and complex workflow support for enterprises. However, it may not always offer the most intuitive or user-friendly experience when handling incidents.

10 Most Common Network Devices & How to Monitor Them

When it comes to running a reliable IT infrastructure, network devices are at the center stage. They sit quietly in the background (routing packets, securing traffic, and keeping teams connected) until something goes wrong. The truth is, without them, nothing works. Every network device has a specific role: some connect users, some protect data, others balance traffic or bridge different protocols.

Background Job Observability Beyond the Queue

Background jobs handle the critical work that happens outside the request path: processing payments, sending emails, generating reports, syncing data. They keep applications running smoothly, but the signals they produce look different from API endpoints. Most teams start with queue metrics—how many jobs are waiting and how quickly they complete. These metrics provide the foundation, but job health extends beyond throughput.

What is Database Monitoring? A Guide for Developers, DevOps, and SREs

Databases handle critical operations for applications, from online banking to e-commerce and streaming services. Any slowdown or failure can directly affect application performance and user experience. Database monitoring tracks performance, detects issues, and helps prevent downtime. It also ensures efficient use of resources, maintains security, and supports compliance requirements.

The Personalization Paradox: When Tailored UX Turns "Creepy"

“Stop watching me.” That’s an actual message a user typed into a search bar, captured during session monitoring. They weren’t talking to customer support. They were talking to the algorithm. It sounds absurd until you realize how common this is. When users believe a human is behind your personalization system, attributing consciousness to your automated algorithms, everything changes. Their behavior becomes erratic. Your conversions tank. And nobody talks about it.

You can now choose the frequency of checks

As part of our big deploy that added ping and TCP monitoring, we’ve also shipped a small, but often requested feature: you can now choose the frequency of the check we run. By default, we check your website for uptime every minute. The Lighthouse check runs daily. Using our new feature, you can now, for instance, choose that the uptime check should run every 2 minutes, and the Lighthouse check every 5 days. You can choose the frequency at the settings of the check.