Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Using Network Visibility to Grow Your MSP Business

Selling cloud services is an opportunity to shift clients away from on-premises infrastructure towards a more scalable network architecture. But if you’re moving clients to the cloud, you better make sure they can always access the cloud. That means having deep visibility and control over network infrastructure so you can provide proactive service and keep clients connected. But not all network equipment or cloud solutions offer the same level of visibility.

Get Network Device Warranty & Software Status Automatically with Auvik & Cisco

Conducting a network assessment is a great way to fully understand a new client's network, and to provide tangible proof when you recommend improvements—like upgrading out-of-date infrastructure. Many steps in the assessment process can be automated, but sourcing warranty and patch information about each network device has traditionally involved MSPs looking up serial numbers one by one.

Prometheus and Docker: Monitoring Your Environment

Coming back from Monitorama, I had a chance to sit back and start playing with some tools to see how they worked. Prometheus is a pretty ubiquitous tool in the monitoring space, it's pretty easy to spin up, and is open-source. Having a very active community of engaged developers means finding help articles or guides is easy. We are also going to use Grafana to build nicer looking graphs based on API queries from Prometheus.

Viewing LogicMonitor Reports Within Dashboards

As a Sales Engineer, I hear interesting product requests on a daily basis, and integrating LogicMonitor reports with LogicMonitor dashboards comes up frequently. LogicMonitor's reporting engine has many useful functions from capacity planning to SLA calculation, and dashboards help users visually digest the raw data of reports.

Monitorama 2019 - Portland, Oregon

A few members of the Scout team had the chance to head to Monitorama in Portland, Oregon this week. For those who do not know what Monitorama is, it is a 3-day, open-source monitoring conference with a single track. There is plenty of time during the breaks to chat with attendees, ask the speakers questions or just catch up on some email.

Automating Collection of Troubleshooting Data with Triggers: a How-To Guide

Everyone wants to be more efficient — to spend less time on the tedious things, and more time on the things that move the needle. As much as possible, if you can automate those tedious things, you should. With Honeycomb, we enable you to understand how your application behaves in production through the ability to iteratively ask questions of the system instrumentation data, no matter how granular. Honeycomb triggers enable you to be notified when specific things happen in your system.