Operations | Monitoring | ITSM | DevOps | Cloud

As our Field CTO Liz Fong-Jones says, production excellence is important for cloud-native software organizations because it ensures a safe, reliable, and sustainable system for an organization’s customers and employees. A CoPE helps organizations cultivate the practices and tools necessary to achieve that consistently. In part one of our CoPE series, we analogized the CoPE with safety departments.

Our storage engine, affectionately known as Retriever, has served us faithfully since the earliest days of Honeycomb. It’s a tool that writes data to disk and reads it back in a way that’s optimized for the time series-based queries our UI and API makes. Its architecture has remained mostly stable through some major shifts in the surrounding system it supports, notably including our 2021 implementation of a new data model for environments and services.

In software development, dynamic instrumentation is a powerful linchpin between the development and debugging workflows. With software complexity reaching unprecedented levels, it is also a key enabler in boosting developer productivity in the pursuit of building performant and error-free software. Let’s explore the concept of dynamic instrumentation and understand how it boosts software development processes with unparalleled insights into the source code.

Observability tools are crucial to the success of most IT infrastructures and services. This software allows users to quickly track key metrics across all services and applications. By peering into key network metrics, these tools give users detailed real-time data about a system.

I come from the database world where observability, or monitoring as we used to call it, was always really important to keep databases up and running and operating well. Thousands of data points would be collected and displayed in countless graphs. As an expert DBA, you can see every detail about internal database operations and feel very good about yourself being able to put all this data together and resolve the puzzle.