The Internet has enabled a level of collaboration like never before in history. With just a few mouse clicks, you can see other people on the other side of the world and work with them remotely on whatever you want. Remote work is becoming new normal in many organizations. Managing teams remotely sometimes even in different time zones, with poor communication, monitoring becomes complex, and team misalignment is paramount.

In administrating all technology and application requirements within an organization, IT operations management (ITOM) is pretty complex, and tends to send IT admins scrambling for authentic and actionable insights across the internet. We’re taking matters into our own hands and launching our very own podcast series to provide you valuable information on ITOM, which you can choose to listen to at your leisure or on the go!

Just like countless other business functions, cloud delivery has now shifted entirely to remote working for now and perhaps longer term. Canonical has been a remote-first company for some time, so we thought we’d take this opportunity to share some of the best practices we’ve learned along the way. Communication Effective communication between customers, engineers, and project managers is the most critical element of successful cloud delivery.

The way we work has fundamentally changed in recent months due to the impact of the global COVID-19 pandemic. As more employees are working remotely, organizations are looking at new ways to ensure their workers can stay productive and secure. We released Splunk Remote Work Insights (RWI) to help IT and security teams have insight into the systems that their employees rely upon while working remotely.

I am making a digital transformation during this novel work-from-home (WFH) era due to a COVID-19 quarantine. Many of you are going through the same and distractions abound while sharing a workspace with housemates, children, and pets. Moreover, we have to contend with an increased risk to cybersecurity, given recent attacks on work-related software such as Slack and Zoom.

IT professionals are now adapting to a remote environment and learning to manage a distributed, homebound workforce. From a technical standpoint, the process of setting up a remote workforce is well-known. For this blog post let’s dive into one step of the process, which is arguably the most important, user experience monitoring.

This article was originally published in New Stack. More and more companies have gone remote with surprising benefits — a trend that has been building for years. A survey by Global Workplace Analytics and FlexJobs indicates that remote work has grown 91% over the last 10 years, and 159% over the last 15 years. The COVID-19 pandemic has elevated the relevance of remote work (including remote IT operations) to a new level.