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The latest News and Information on Remote Work and related technologies.

User Experience Tools Ready-Made for Remote Work

While none could have imagined the global impact the pandemic has had, some healthcare organizations were fortunate to have the right tools before the crisis struck. Ivanti recently hosted a webinar panel discussion with members of Houston’s Kelsey-Seybold Clinic and Houston Methodist, during which IT leaders from these hospitals discussed their rapid transition to remote work.

#ITConnections - Battle for Bandwidth

The load on cloud-based applications is at an all-time high, with people working from home accessing the same resources, simultaneously. Daytime Internet usage skyrocketed 34.4% between the regular working hours of 9AM-5PM as a result of remote work. A large portion of that online traffic accounted for video conferencing and collaboration tools. Microsoft saw a 34% increase usage of Teams while Skype reported 59 million daily active users and 4.3 million on Zoom.

Cloud to Cloud, Easily Integrate Cloud Monitoring Tools in a Time of Remote Work

OpsRamp can ingest, process, and analyze events from third-party tools and automatically create new managed resources for alerts ingested from other monitoring tools. Automatic resource creation ensures rapid root cause analysis for third-party resources with relevant context. Application owners can also tag external resources to service maps so that they can drill-down and troubleshoot the supporting hybrid infrastructure for the associated business-critical service.

#ITConnections - Unified Communications Delivery Challenges

Managing the customer lifecycle efficiently becomes even more critical when we see an unprecedented shift to remote work as we have in the past few months. How can you continue to deliver exceptional service quality as demand from remote workers surge?

Announcing new security and control features for remote collaboration

Millions around the world have had to switch nearly overnight to working remotely. But adopting remote work isn’t easy for every team. Deploying a messaging platform can be difficult for enterprises with high security, compliance, and control requirements.

Incident Resolution for Remote Teams

People working in IT support and incident management right now are faced with unusual difficulties supporting large remote workforces and managing unpredictable workloads. On Reddit, system admins and other IT pros are bemoaning the hiccups and hassles of working in isolation while trying to resolve issues and maintain high SLAs. You can’t go grab your indispensable SME for troubleshooting, because that person is also home and inundated with messages and alerts from many different tools.

Securely execute a BYOD policy for your remote employees

From global pioneers to budding startups, almost every organization around the globe has adopted a mandatory work-from-home routine due to the COVID-19 outbreak. This shift has brought up numerous questions for decision-makers: How are we going to pull this off? Is work-from-home strategy feasible? Is our network security going to be compromised? Is BYOD the solution?

Tips, tricks, and tools for working remotely

In recent weeks, the coronavirus pandemic has forced millions of people around the world to suddenly work from home. For many, remote work had been an occasional experience; for others, it was altogether unfamiliar. Now, working from home is the “new normal” for many of us, at least for the short-term. If you are new to remote working, it can feel challenging to adjust as you find a new rhythm for connecting with others and managing the workday.

Dynamic Remote Collaboration under a single project management hub - Nifty

Project management is continuously evolving – among the other things toward a more efficient team and client collaboration. Considering the importance of communication in managing a project – it makes perfect sense. If we start from a development point of view, the software can be quickly perfected to assist you as a powerful tool. But to achieve a high level of productivity, there must be a team that will utilize those tools.

How to run a remote team retrospective

Let’s face it: agile methodologies weren’t exactly created for remote teams. Early agile teams were overwhelmingly co-located in offices, mostly because video conferencing, chat, and other technology that makes remote work possible were laughably primitive and clunky at that time. These days, with so many people working remotely, gathering your team in the same room isn’t realistic. That doesn’t mean remote retrospectives are impossible, however.