Operations | Monitoring | ITSM | DevOps | Cloud

Quantifying the True Cost of Healthcare IT Downtime

In today’s hospitals, technology is woven into every touchpoint of patient care. Nurses check vitals through digital monitors. Physicians review test results in the EHR. Medications get ordered, verified, and delivered through a network of connected systems. But when even one link in that chain fails, the impact isn’t just inconvenient—it’s dangerous. Downtime doesn’t just slow operations.

Splunk Named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms

We are proud to announce that Splunk has been named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for the third year in a row. In our opinion, our recognition in the Observability category comes on the heels of Splunk being recognized for a tenth consecutive time as a Leader in the 2024 Gartner Magic Quadrant for Security Information and Event Management (SIEM). Splunk was the only vendor named a Leader in both SIEM and Observability for the Gartner Magic Quadrant three times.

Jaeger Metrics: Internal Operations and Service Performance Monitoring

You're monitoring a microservices-based system. Alerts trigger when response times exceed 2 seconds. But when you open Jaeger, you're faced with thousands of traces. Identifying which service or operation is responsible becomes time-consuming. Jaeger metrics help reduce this friction by exposing aggregated telemetry. Instead of scanning individual traces, you get service-level and operation-level performance metrics, latency, throughput, and error rates that highlight where the issue lies.

Automating High CPU Utilization Remediation with Resolve

High CPU utilization alerts can overwhelm IT teams and disrupt user productivity—especially in virtualized environments. In this video, see how Resolve automates the end-to-end remediation process for sustained CPU spikes. From detecting alerts and creating incidents to gathering host data, verifying VM configurations, and dynamically adding vCPUs—watch how Resolve eliminates manual effort and speeds up incident resolution.

Vertical Pod Autoscaling: How It Compares to Pepperdata Capacity Optimizer

Vertical Pod Autoscaling (VPA) is a component within Kubernetes designed to automatically resize the CPU and memory requests of pods based on their observed, historical usage patterns. While Pepperdata Capacity Optimizer and VPA both change the resource requests of pods in response to changing application resource requirements, there are several key differences.

Arie's Adventures with Coroot

Arie van den Heuvel is an engineer, a System and Application Management Specialist, and a valued member of our community. Below he has shared his journey using Coroot, and how it has helped improve observability for his team. You can read more of Arie’s writing and support the resource articles he has created for open source on his blog.

Beyond Outages: The Post-Incident Reviews We Should Have Had

In the past year alone, we’ve seen just how much a single outage can disrupt and how much stronger teams become when they learn from it. From the July 16, 2024 incident to the widespread June 2025 outage, it’s clear that incidents are inevitable. The question is: how do you transform each disruption into an opportunity to improve your processes for the next one?

Demo: Running a Patch Job with Puppet Advanced Patching

With Puppet, patching is faster and easier than ever. Watch this video to learn how to set up and run a patch job with Advanced Patching in Puppet Enterprise Advanced. Puppet's Barr Iserloth and Liam Sexton cover activating Advanced Patching, creating a patch group, and running a patch job from the Puppet Enterprise console. Highlights include the easy-to-use patching GUI, custom patch groups for cross-OS patching, streamlined scheduling that obeys your defined maintenance and blackout windows, and reporting that shows you where each patch was applied.

Identifying Idle Paths in a Data Center Leaf-Spine Fabric

In a perfect leaf-spine network, traffic evenly spreads across all links. But reality is often different, leaving costly, idle paths hidden in your data center fabric. Kentik's Phil Gervasi demonstrates how Kentik's network intelligence platform helps engineers quickly identify and address these underutilized paths. With powerful visualizations, detailed telemetry analysis, and customizable alerts integrated into your ticketing systems, Kentik makes it easy to spot persistent traffic imbalances, troubleshoot ECMP issues, and optimize your infrastructure.

Lost Your Work? This Git Trick Saves The Day!

Ever reset too far? Deleted a branch you needed? Thought you lost a commit forever? In this episode of Wait… Git Can Do That?, we explore git reflog — Git’s local time machine. You’ll learn how to: View every local Git action — even the messy ones Recover unreachable commits Navigate using HEAD@{n} Just remember: it’s local, it’s time-limited, and it’s seriously underrated. Subscribe for more Git features you didn’t know you needed.