Operations | Monitoring | ITSM | DevOps | Cloud

StatusGator customers on our Venture plan have long had access to historical cloud status data. In the past, a simple support request was all it took to get a CSV or JSON feed of any cloud service status data. Now, we’ve brought that data into the StatusGator app itself. A new menu item is now available: Reports & Data. From there, you can choose a data range and download the complete history of all the services in your dashboard: We’d love to know what you think of this feature.

Ever known a project manager who thinks a task takes minutes when it really takes hours? One company has developed a helpful monitoring tool that not only helps project managers make more realistic estimates, but also helps product teams save time, increase efficiency, and improve their overall performance. At ObservabilityCON 2020, Walter Ritzel Paixão Côrtes, a product designer at Dell, gave a presentation about a data-driven solution his team developed called Product Team Observability.

From navigating the latest big announcements from Microsoft to finding ways to attract top technicians and avoid "the great resignation," find out what topics and tips MSPs gravitated toward most.

One of the main development themes for the Avantra 21.11 release was making life easier. This includes using and rolling out Avantra. Our goal is to reduce the effort required on your part and let you focus on the things that are important to you and your business. As a result, Avantra 21.11 comes with a number of improvements to the onboarding process for new systems, and maintaining and updating existing ones. So, let me take you through these new improvements.

It’s an exciting time here at Kentik. We’re expanding into new markets, working closely with amazing customers, and continuing to hire talented people to grow our team. We announced a new round of funding in the fall. We’re continuously building on our product. And we have our sights set on scaling our systems to large numbers. As Kentik’s backend engineering manager, I know this has kept our team very busy.

If you have access to the internet, it’s likely that you have already heard of the critical vulnerability in the Log4j library. A zero-day vulnerability in the Java library Log4j, with the assigned CVE code of CVE-2021-44228, has been disclosed by Chen Zhaojun, a security researcher in the Alibaba Cloud Security team. It’s got people worried—and with good reason.

The following is an analysis of the Amazon Web Services (AWS) incident on 12/22/2021. When it comes to major AWS outages, three times is certainly not the charm. For the third time in three weeks, the public cloud giant reported an outage, this time due to a power outage “within a single data center within a single Availability Zone (USE1-AZ4) in the U.S.-EAST-1 Region," according to the AWS status page. Here at Catchpoint, we first observed issues at 07:11 a.m.