Operations | Monitoring | ITSM | DevOps | Cloud

Many organizations have become reliant on Microsoft Teams as the central hub of the digital workplace, allowing teams to work together more efficiently, amalgamating chat, file sharing, email, calendar, meetings, and integrations with countless third-party solutions all in one place. With this reliance comes the need for 24/7 reliability, so that users can stay productive on Microsoft Teams.

OpenTelemetry is the recommended path today for instrumenting applications with tracing in a standard, vendor-agnostic and future-proof way. In fact, OpenTelemetry (nicknamed OTEL) encompasses all three pillars of observability: tracing, metrics, and logs. The tracing element of the specification is now stable with the rest following. This is innovative stuff! You can read more on OpenTelemetry and the current release state on this guide.

According to a recent global survey by Deloitte, 73%of respondents said their organizations have officially embarked on a path to adopting intelligent IT automation. That being said, only 26% of survey respondents that are piloting automations and 38% of those implementing and scaling actually have an enterprise-wide intelligent IT automation strategy. So, what’s standing in their way?

The AWS Elastic Load Balancing (ELB) automatically distributes your incoming application traffic across multiple targets, such as EC2 instances, containers, and IP addresses, in one or more Availability Zones, ultimately increasing the availability and fault tolerance of your applications. In other words, ELB, as its name implies, is responsible for distributing frontend traffic to backend servers in a balanced manner.

This case study showcases La langue française, an online learning platform and publication that teaches people how to speak French. La langue française hosts their Ruby on Rails application on Vultr with the help of Cloud 66.

When you’re deep into an incident and there’s alerts firing, decisions to be made, and people to escalate to, it’s easy for outward communication with your customers to fall off the priority list. In many regards this makes sense; it seems natural to put all of your focus and energy into minimising the impact and getting things back on track as soon as possible.