Operations | Monitoring | ITSM | DevOps | Cloud

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A Step by Step Guide to Checking if a SaaS is Down

Modern businesses depend heavily on Software as a Service (SaaS). Almost all aspects of business operations - accounting, HR, payroll, marketing, IT, sales, support - depend on one or more SaaS applications. SaaS is not limited to being used by software development teams. Given this dependency on SaaS applications, their uptime becomes tightly tied to a business's uptime. Any SaaS downtime can affect both a business's daily operations as well as the user experience.

How to Achieve Zero Trust Adoption in U.S. Government

Zero Trust adoption is critical, especially for U.S. government agencies. With changing policies and requirements, it can be tough to stay ahead of everything you need to know. We’ll provide a high-level overview of Zero Trust adoption + share how automation can help you achieve compliance.

Best Shared Cloud Storage and File-Sharing Services for Families

For families, sharing and storing memories has become even easier thanks to the integration of smartphones and online storage into our lives. Shared cloud storage is an excellent way for everyone in the family to store their personal files, share friends or other family members, and provide a family cloud backup system for your family to ensure no important memories, files, or documents are lost.

Enhancing mission-critical enterprise collaboration with multi-LLM support for Mattermost Copilot

Mattermost is excited to announce the release of v10.0, bringing with it a groundbreaking enhancement to our Mattermost Copilot plugin: support for multiple large language models (multi-LLM). This feature, designed to empower mission-critical enterprises, adds a new layer of flexibility, privacy, and control to your AI-driven workflows.

Top 10 API Monitoring Tools in 2024 [Including Open Source]

API monitoring has become increasingly important due to the growth of microservices, cloud-native architectures, and distributed systems. APIs play a crucial role in facilitating communication between systems, and even small API failures can cause significant disruptions in service delivery. This article delves into the best API monitoring tools available in 2024, encompassing both proprietary and open-source options, to assist you in selecting the most suitable solution for your business requirements.

When DNS Says: Talk To The Hand!

When DNS Says: Talk to the Hand! What? This started with a post on social media, which created a discussion among us industry professionals. The following conversation happened when I got to talk to my coworkers about some interesting things regarding DNS responses. Putting us gearheads in a room always results in an interesting comment or two!

Advanced Kafka Performance Tuning for Large Clusters

Kafka is a beast when it comes to handling data streams at scale. But when your Kafka setup grows into a massive cluster, keeping it running smooth? Yeah, that can feel like trying to tame a tornado. Imagine hundreds, maybe thousands, of brokers, topics, and partitions—all moving data at lightning speed. The moment one thing slows down, you’re staring at bottlenecks that could trip up your whole system. It’s not pretty.

Put Your Issue Detection and Response on Fast-Forward With GenAI

Most engineers will tell you this: Troubleshooting today feels like trying to find your way out of a wild jungle, in the middle of a storm, at night, while a countdown clock is running. In other words, it’s ambiguous, nerve-racking, and plain difficult. But should this be the norm?