Operations | Monitoring | ITSM | DevOps | Cloud

Grafana Tempo 1.4 has been released and features a new optional component: metrics generator, which automatically generates RED metrics and service graphs from your traces. We’re actively rolling out the metrics-generator service to our own Grafana Cloud offering and are looking for Grafana Cloud Traces customers wanting early access. If interested, you can email our support team for more details.

Cloud computing has been transforming financial IT infrastructure into a utility allowing financial institutions (FIs) to access computing resources on-demand letting FIs offload costs and effort of setting-up and managing their own on-premises infrastructure, improving agility and time to business value. As more and more financial institutions rely on hybrid cloud services, data security in the cloud is a business imperative.

Forethought is a leading AI company providing solutions that transform the customer experience. As a high-growth startup with 2x annual growth in their engineering team, they faced increasingly complex processes and found that what had worked in the past wasn’t going to cut it anymore.

The latest release of Ivanti Neurons for MDM includes enhancements for managing COSU devices and transitioning to cloud-based device management.

When I left Red Hat to join SUSE as a Technical Marketing Manager at the end of 2021, I heard about Harvester, a new Hyperconverged Infrastructure (HCI) solution with Kubernetes under the hood. When I started looking at it, I immediately saw use cases where Harvester could really help IT operators and DevOps engineers. There are solutions that offer similar capabilities but there’s nothing else on the market like Harvester.

I spent over a decade as a consultant working for dozens of companies in many fields and pursuits. The diversity of each code base is tremendous. This article will try to define general rules for modernizing legacy code that would hopefully apply to all. But it comes from the angle of a Java developer. When writing this, my primary focus is on updating an old Java 6 era style J2EE code to the more modern Spring Boot/Jakarta EE code.

Service management needs to change. The philosophies and understanding that gave way to the original concept of ITSM have been overtaken by time and perspective, rendering them outdated and leaving IT managers grasping with how to move forward. Because the various factors of work are constantly shifting (shown most clearly over the course of the last two years, but broadly true of any given period of time in tech), we need to be limber in our ways of thinking of these concepts.