Operations | Monitoring | ITSM | DevOps | Cloud

Teams Call Quality Dashboard: The First Step In Teams Insight

Do you have much experience using the Call Quality Dashboard (CQD)? Does your team go on about it being a ‘good starting point’? Do you even know what the CQD does? Fear not. If you answered ‘no’ to any of those questions, we’re going to fill you in with all the details that matter and give you some additional direction on how to get the most out of them. The bottom line is they’re a good starting point, but a long way from being a proactive performance solution.

Paving the Road for Proactive Reliability

At Expedia Group, Kaushik Patel and Nikos Katirtzis have thousands of engineers and micro-services. Heterogeneity in terms of infrastructure and technologies used over the years created inefficiencies and posed the need for a set of automated best practices for our engineering teams. Over the past 2 years, using a data-driven approach, we’ve worked on creating a set of platforms that helps teams to adopt good reliability practices, including chaos engineering, release safety, or automatic failover between cloud regions. In this talk Kaushik and Nikos will cover the platforms they’ve built, including how they used data to drive their investment decisions.

How to Remove Trojan Viruses and Prevent Them in the Future

As subtle as they are dangerous, Trojan horses (or just “Trojans”) masquerade as benign software only to unleash havoc once inside your computer. Despite their stealthy nature, there are specific strategies you can employ to safeguard your digital assets from these threats. Below, we’ll discuss how to recognize the signs of a Trojan infection, steps for removing Trojan viruses from your devices, and how to reduce the risk of future infiltrations.

How to Update Drivers on PCs and Troubleshoot Common Issues

You’re in the middle of an important task when suddenly your computer starts acting up—maybe it’s a flickering screen or a printer that’s decided not to heed your commands. Whatever the case, keeping your system drivers updated can help prevent and resolve these problems. But what exactly are drivers, and how do you update them? Below, we’ll offer guidance on how to update drivers on PCs and nip those nagging issues in the bud.

Announcing the Rancher Kubernetes API

It is our pleasure to introduce the first officially supported API with Rancher v2.8: the Rancher Kubernetes API, or RK-API for short. Since the introduction of Rancher v2.0, a publicly supported API has been one of our most requested features. The Rancher APIs, which you may recognize as v3 (Norman) or v1 (Steve), have never been officially supported and can only be automated using our Terraform Provider.

Elevating Banking Excellence: Anodot's Real-Time Monitoring Revolution

In a recent article published by Economic Times on Dec 29, 2023, titled “Banks Told to Explore Dashboard with Real-Time Info on Services,” the Reserve Bank of India (RBI) has urged banks to embrace real-time transparency through the creation of an online dashboard. Anodot, a leader in business monitoring, is at the forefront of transforming the banking sector with its advanced real-time business monitoring dashboard designed for internal usage within banks. What does this mean?

Simplifying MongoDB Operations

In the dynamic realm of database technology, MongoDB has emerged as the leader among document databases. A growing number of enterprises are deploying MongoDB on diverse infrastructures, such as the public and private cloud. This approach is unlocking the advantages of containerisation, virtualisation, and orchestration for MongoDB instances. The benefits are compelling, but achieving them is a highly complex undertaking.