Operations | Monitoring | ITSM | DevOps | Cloud

The life of an L1 engineer … receiving all the tickets, providing all the IT services, and interacting with all the stakeholders. Tickets, like requests for access to an application or system, account unlocks, onboarding and offboarding employees, and more are here to stay.

Since its passing in 2002, the Sarbanes-Oxley Act (SOX) has become one of the leading regulatory compliance requirements for U.S. companies. It’s synonymous with corporate governance and financial reporting standards for publicly traded companies. Companies spend millions of dollars and thousands of hours ensuring SOX compliance. Scrutiny is high for organizations subject to it, and the penalties can be crushing.

We are proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.

Topic is a logical channel to which publishers send messages. Topics can be employed when several subscribers wish to subscribe to a specific set of messages. Messages sent to a topic are then forwarded to its associated Subscriptions.

In the world of performance testing there is a heavy focus on the practice of load testing. This requires building complex automated test suites which simulate load on our services. But load testing is one of the most expensive, complicated, and time consuming activities you can do. It also generates substantial technical debt. Load testing has its time and place, but it's not the only way to measure performance.

In the intricate realm of information technology, where the foundations of modern business are securely anchored, the Local Area Network (LAN) is a cornerstone of connectivity. It's the backbone that supports your organization's daily operations, ensuring data flows seamlessly and without interruption. As seasoned experts in your field, you are well aware of the indispensable role that LAN networks play.

Fifteen years ago, the Internet was a very different place. It operated on a very different scale, had different market leaders and it faced different technical challenges. What has not changed, however, is the need for the best – indeed ever higher - performance and resilience. We founded Catchpoint in September 2008 (amid terrible economic conditions) with the desire to make the Internet better. Not exactly the greatest year to launch a startup.

Telco edge clouds are among the most popular and promising technologies with great potential to deliver performance improvements. An edge cloud is an infrastructure to run software located close to devices and end-users.

Loki is a open source log aggregation tool developed by Grafana labs. It is inspired by Prometheus and is designed to be cost-effective and easy to operate. But Loki also has some limitations, and you might want to explore some Loki alternatives for your log analytics. In this article, we will look at 11 log management tools you can use as a Loki alternative. Loki is designed to keep indexing low. It does this by making use of labels.

Synthetic testing, also referred to as continuous monitoring or synthetic monitoring, is a technique for identifying performance problems with critical user journeys and application endpoints before they impair the user experience. Businesses may use synthetic testing to assess the uptime of their services, application response times, and the efficiency of consumer transactions on a proactive basis.