Operations | Monitoring | ITSM | DevOps | Cloud

Update your synonyms in Elasticsearch: Introducing the synonyms API

In a previous post, we talked about synonyms and their importance for providing a great search experience. Using synonyms improves search results by: Search results need to evolve over time. New items go on sale, new trends change what users search for, and new terms become part of a search domain. Our search experience must evolve as well. As part of evolving our search experience, it's important to keep our synonyms updated.

Best practices for instrumenting OpenTelemetry

OpenTelemetry (OTel) is steadily gaining broad industry adoption. As one of the major Cloud Native Computing Foundation (CNCF) projects, with as many commits as Kubernetes, it is gaining support from major ISVs and cloud providers delivering support for the framework. Many global companies from finance, insurance, tech, and other industries are starting to standardize on OpenTelemetry.

5 Best Software License Tracking Tools

Managing software licenses is not merely a matter of compliance; it's a strategic imperative for organizations seeking to optimize costs, mitigate risks, and streamline their IT Asset Management (ITAM) operations. To do this effectively, Software License Tracking tools are essential. To stay on top of assets, we bring you the five best Software License Tracking solutions in the market. Keep reading for a quick topic overview and a list of software alternatives!

Announcing Sift: automated system checks for faster incident response times in Grafana Cloud

When faced with an incident, there are two areas that demand your immediate attention: the incident investigation, and the cross-functional coordination needed to resolve the issue. Grafana Incident helps with the collaboration by providing a central hub for communication across teams that seamlessly integrates with the tools you are already using, such as Slack or Microsoft Teams. But how can you best use your telemetry data to debug your application and bring your systems back online?

10 Benefits of Effective Incident Communication

In today's digital landscape, most people understand that no system is perfect and data is never 100% safe. Incidents are bound to happen. How people learn about those incidents often influences their reactions. Mishandled incident communication can have drastic consequences for your company. For starters, it can drag out the incident response and harm your bottom line.

Blocking deployments with your IDP

Most Cortex customers begin their journey by populating their service and resource Catalogs, creating their first few Scorecards, and setting up any time-sensitive Initiatives. These features help bring visibility and accountability to internally developed software, revealing consistency issues and enabling teams to act quickly to resolve.

Heartbeat Monitoring With Checkly

Today’s a big day at Checkly; we’re thrilled to announce that next to Browser and API checks we released a brand new check type to monitor your apps — say “Hello” to Heartbeat checks! In the realm of software, ensuring uninterrupted functionality is critical. While synthetic monitoring helps you discover user-facing problems early, keeping a close eye on the signals coming from your backend can be just as vital.

Too Many Alarms? Take Advantage of Custom Situations

As IT infrastructures become increasingly complex to monitor and manage –with new compelling technologies such as virtual machines, software-defined networks and containers overlaid onto existing technology stacks– IT operations teams face the additional challenge of nearly unmanageable ticket volumes. Ticket prioritization, correlation, redundancies and sheer speed of ticket generation become problems in and of themselves.