Operations | Monitoring | ITSM | DevOps | Cloud

Welcome to the last mile of the office network! I’m thrilled to extend our warmest welcome to two new additions to the Auvik family—Saaslio and Boardgent. Combining their product feature set and industry expertise with Auvik, will extend our capabilities to provide a unique toolset designed to solve problems for MSPs and internal IT departments—and effectively manage the end-user experience regardless of location and which applications are being used.

With the announcement of their Fall 22’ Review awards, PagerDuty has been named a G2 Leader for Incident Management Software for the sixth quarter in a row. We owe a special thank you to our customers who have consistently given PagerDuty high satisfaction scores that take into account their likelihood to recommend PagerDuty, our ability to meet their requirements, and the overall ease they’ve found in doing business with us.

At LogicMonitor, we build with the customer in mind. We continue to iterate on the design and development of our platform to deliver a modern and intelligent customer experience. With that in mind, did you catch the important announcement in the Looking Ahead section of the v.175 Release Notes? The note announced that “LogicMonitor is in the process of rolling out a new user experience (UX) for customer portals.

I am thrilled to share with you that Honeycomb now has a Field CTO: our very own Liz Fong-Jones. When Liz joined us, nearly four years ago, she was our first developer advocate and principal engineer. It was a bit of a risky move—on both our parts.

With an exploding volume of data and systems comes the need for observability, or the ability to understand the internal states of a system from knowledge of its external outputs. As a result, observability data's importance is at an all-time high. Businesses spanning every industry use it in various ways to respond to issues, increase agility, mitigate risk, and ultimately provide better experiences for their users. It’s an incredibly valuable commodity.

If you work in IT or DevOps, unless you’ve been living on a remote island without Internet access, you’ve likely heard of Datadog, a popular platform for monitoring cloud applications. Datadog collects and interprets data from various IT resources. The resulting insights assist in managing performance and reliability challenges to deliver a better end-user experience.

DNS (Domain Name System) servers translate standard language web addresses to their actual IP addresses for network access. DNS response time is the time it takes a Domain Name Server to receive the request for a domain name’s IP address, process it, and return the IP address to the browser or application requesting it. When it comes to DNS response times, the lower the better, and generally values less than 100ms are considered to be in the acceptable range (depending on the application).

Learn how to reduce your latency and get better network performance from the popular cloud service provider.

The ecommerce industry is booming. While the pandemic accelerated the need for businesses to digitalize, advancements in technology and the surge in available marketplaces also helped ease buying and selling online. According to Shopify, the ecommerce industry is expected to grow by almost $11 trillion by 2025. Online stores are popping up every day – with an estimated 12-24 million ecommerce sites globally.

Well, we’re here to change that. Progress WhatsUp Gold release 2022.1, available as of October 12, 2022, offers users even more built-in infrastructure discovery and monitoring power, available for immediate use. It’s now even easier for you to: It’s been a banner year for WhatsUp Gold users. Packed with enhancements, WhatsUp Gold 2022.1 layers onto the powerful improvements already released in 2022.0 last March.