Operations | Monitoring | ITSM | DevOps | Cloud

The recent public release of Cycle’s API has already seen all sorts of innovative uses, from automating the deployments of medical applications, to creating customized monitoring services to track specific performance metrics. Everything you can do in the portal can also be accomplished via the API — it’s actually the exact same API we used to build the portal!

We’ve released our newest feature, Self-Service Transactions (SST), for the beta release. Although you can still have us take care of the scripting for you (Full-Service Transactions), with SST you write and manage your own scripts. You can use our handy visual Step Editor, write your code directly into the text editor, or interface with our API.

Multi-line logs such as stack traces give you lots of very valuable information for debugging and troubleshooting application problems. But, as anyone who has tried knows, it can be a challenge to collect stack traces and other multi-line logs so that you can easily parse, search, and use them to identify problems. This is because, without proper configuration, log management services and tools do not treat multi-line logs as a single event.

Hashicorp Vault is an open-source secret management tool that allows organizations to easily "secure, store and tightly control access to tokens, passwords, certificates, encryption keys for protecting secrets and other sensitive data using a UI, CLI, or HTTP API." This solution prevents sensitive information from being stored in unsecured places, and at times stored in plaintext, throughout the organization’s infrastructure.

Today we are officially releasing Graylog v3.1.1 This release brings a whole new AWS Kinesis/CloudWatch Input to Graylog. The new input guides the user through the setup process and performs validation checks along the way. It also supports an automated CloudWatch Logs to Kinesis Streams setup, eliminating the complexity of manual setup.

We hope you guys managed to rest over the summer because we sure didn’t. Our engineering team has been working hard on developing new features and enhancements, some of which may have flown under your radar. To help you catch up, here’s a short recap of the latest and greatest from Logz.io with relevant referrals to read up more about the different items.

Pop quiz! What do email threads, restricted documents, and water-cooler conversations have in common? They are the raw materials with which information silos are built. We think of silos as rock-solid structures that can (and sometimes do) survive a category five tornado. But in truth, the information silos we encounter at work aren’t as indestructible as they seem. With a few techniques for more open, effective communication and a little bit of moxie, you and your team can beat the system.

With the recent release of Grafana 6.3 substantial refactoring and improvements to plugins, external auth systems, and permissions have been introduced in Grafana Enterprise. Let’s take a look at some of the latest Enterprise features here.

Our new app makes it incredibly easy for Zendesk users to escalate customer-reported issues to the proper team, right from the Zendesk UI. Customer service agents can also check on the status of existing alerts without leaving their dashboard. The launch of this app is more critical than ever, as constantly changing customer expectations demand that IT and service companies are high performing and always on.

A status page is a very easy-to-setup, nice and automated way to share the status of the websites/servers with visitors, users and teammates. And, the ability to share additional info with users like current issues or an upcoming maintenance can only make it better.