Operations | Monitoring | ITSM | DevOps | Cloud

OpenStack Ussuri available on Ubuntu 18.04 LTS and 20.04 LTS

Canonical today announced the general availability of OpenStack Ussuri on Ubuntu 20.04 LTS and Ubuntu 18.04 LTS. The most notable enhancements of today's OpenStack upstream release are stabilisation efforts around the Open Virtual Networking (OVN) driver and the Masakari project which allow organisations to run highly available workloads on the top of an open source software-defined networking (SDN) platform. Full commercial support for OpenStack Ussuri in Canonical's Charmed OpenStack distribution will come with the OpenStack Charms 20.05 release on May 20th.

Quickly Duplicate Triggers Across Apps in AppSignal

We’re happy to announce that we’ve added a new feature which will make it easier for you to copy your trigger setup from one app to a new one. Anomaly detection triggers are a great way to get notified about unwanted events in your app. These anomalies are things like a high error rate, a lack of free disk space, or a high CPU usage. If your apps have a lot of the same requirements and infrastructure, you may have a lot of the same triggers across your apps.

How to deploy an app to AWS: Route 53 and DNS explained

In our series on how to deploy an app to AWS with the least effort, we've talked about getting started, preventive measures, and securing your app. Today, we're going to focus on DNS (domain name system), specifically the AWS DNS service Route 53. As you're deploying your web app, you will inevitably use DNS.

Breaking down network complexities with network mapping

Is it possible for network engineers to gain complete visibility over all the components in an enterprise network? With new devices constantly connecting and disconnecting, creating a mental image of the entire network is impossible. This is where network mapping comes in. Using Simple Network Management Protocol (SNMP), you can see a visual representation of your network and every connected device for an easy-to-understand look at your dynamic network.

Building a Search Engine with Elastic App Search

Building a web application to solve a business problem is easy in today's world. But, how about creating an experience that lets your user spend more time on the service. To do that essentially, we need to equip the application with quintessential features like search. Most of the websites like eCommerce, Food Delivery, Social media rely on search. Search is omnipresent and one can't ignore the users searching for something on your website.

Managed Service Providers Need to Ramp Up Now

Given the burden of supporting a remote workforce while accelerating digital transformation, IT operations teams will lean more heavily on the expertise of their managed service providers to navigate the new normal. In a recent survey, more than 90 percent of technology leaders expect to use managed service providers for technical expertise and knowledge, enhanced security and cost optimisation.

Managing Major Incidents with ServiceDesk Plus

In this video, we will examine a real-life major incident where an internet service provider (ISP) faces a massive outage, and scores of its customers are receiving 502 (bad gateway) errors. Learn how to harness the full potential of ServiceDesk Plus, and establish the best practice framework for managing any level of incident in your organization.

Managing Major Incidents with ServiceDesk Plus Cloud

In this video, we will examine a real-life major incident where an internet service provider (ISP) faces a massive outage, and scores of its customers are receiving 502 (bad gateway) errors. Learn how to harness the full potential of ServiceDesk Plus, and establish the best practice framework for managing any level of incident in your organization. Follow us on social.

Putting ITIL 4 Into Practice With SolarWinds Service Desk - SolarWinds Lab Episode #87

ITIL 4 certifications demonstrate a thorough understanding of how to deliver value to the modern organization through services. Matching that understanding with the capabilities of your ITSM solution is a powerful combination. Join ITIL 4 Managing Professional Sean Sebring and ITSM Senior Sales Engineer Liz Beavers for a crash course on applying the seven guiding principles of ITIL 4 and how they tie into using the SolarWinds Service Desk platform. Whether you’re a certified ITIL pro or a new help desk technician hoping to work more efficiently, learn five ways to deliver better service to your organization.