Operations | Monitoring | ITSM | DevOps | Cloud

Problems with ServiceNow and Twilio

We live in a time where immediate communication of critical incidents is vital for maintaining continuous service availability. As companies strive to enhance their IT service management practices, many integrate technologies like Interactive Voice Response (IVR) into their service delivery frameworks. However, this approach may not always be the most effective.

How to Remove Kaspersky Labs Software from Your Organization's Computers

Kaspersky Labs has long been recognized as a leading cybersecurity provider, but recent developments have prompted a reassessment of its software within organizational IT infrastructures. Growing concerns over its alleged ties to the Russian government have heightened due to stringent U.S. regulations, including those set forth by the Export Administration Regulations (EAR), the National Defense Authorization Act (NDAA), and the Federal Acquisition Regulation (FAR).

GitKraken Desktop Tutorial: How to INTERACTIVE REBASE

Explore the interactive rebase editor in GitKraken Desktop for a seamless rebasing experience. Learn how to use drag-and-drop and context menus to pick, reword, squash, drop, and reorder commits. Discover how to resolve conflicts, reset, and abort rebase operations, ensuring a tidy commit history.

N-central 24.3 Release Roundup | New Features & Enhancements for MSPs

Jason Murphy, Head Nerd at N-able, walks you through the latest features and improvements designed to enhance your experience with N-central. Discover the new security enhancements, updates to Device Manager for Apple, REST API endpoint additions, and more. This release is packed with updates to help MSPs stay secure and maximize efficiency.

ConnectWise PSA Integration

In this video, we will be reviewing the ConnectWise PSA integration along with it's benefits. We'll also walk you through the configuration process to quickly configure the integration. The ConnectWise PSA integration allows for tickets to be automatically created and closed upon Exoprise Alarms being triggered. With tickets being created in ConnectWise PSA, you can begin automatically assigning tickets based on the alarms triggered in Exoprise using workflow rules.

Focus on recent code changes with iterative review

Hello, Bitbucket Cloud Community! We are incredibly excited to announce the introduction of Iterative review, a feature designed to help your team get pull requests completed faster by removing the need to re-review code you've already seen. Now when an author pushes new commits based on your pull request (PR) feedback, you'll have the option to focus on just those new changes.

Grafana Cloud updates: new visualization options, performance test analysis, Grafana Alerting improvements, and more

We consistently roll out helpful updates and fun features in Grafana Cloud, our fully managed observability platform powered by the open source Grafana LGTM Stack (Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics). In case you missed it, here’s a roundup of the latest and greatest updates for Grafana Cloud this month. You can also read about all the features we add to Grafana Cloud in our What’s New in Grafana Cloud documentation.

Enhance Security with Chainguard and Cloudsmith

At Cloudsmith, we are excited to announce our support for the Chainguard Registry as an upstream source. By consolidating all your artifacts, packages, and now Chainguard Images into Cloudsmith, your organization can: Integrating the Chainguard Registry as an upstream resource in your Cloudsmith account not only enhances security but also boosts efficiency in your artifact management workflow.

Optimizing Throughput: Overcoming Syslog TCP Pinning with Cribl's Load Balancing

In modern network systems, managing data flow efficiently is critical, especially when dealing with high volumes of log data. One common challenge for IT teams is the bottleneck caused by Syslog TCP pinning, where a limited number of persistent TCP connections lead to throughput inefficiencies. This blog explores the concept of TCP pinning in depth, discussing its implications on network performance and detailing strategies to alleviate these bottlenecks through innovative load balancing techniques.