Operations | Monitoring | ITSM | DevOps | Cloud

The Quick and Easy Guide to Reformatting Code in IntelliJ

As a developer, you’re going to be making changes to a codebase. That’s why, as Harold Abelson put it, “Programs must be written for people to read.” If a codebase is not clearly formatted, debugging becomes more difficult than it should be. Though usually overlooked, little changes like reformatting and proper indentation of your code can obviously differentiate a professional developer’s code base from someone just learning.

3 steps to find new revenue opportunities from your customers' digital evolutions

John Pagliuca, CEO of N-able, has taken issue in the press multiple times with the term digital transformation, preferring the term digital evolution. I agree that evolution is a better term. Digital transformation implies a one-time event; digital evolution acknowledges the ongoing nature of these changes. In short, the market will continue to change. How you adapt dictates whether you come out far ahead or remain with the status quo.

Freshservice Service Management Benchmark Report 2021

The Freshservice Service Management Benchmark Report 2021 (FBR 2021) is a benchmark index for key performance indicators (KPIs) for IT Service Management. With anonymously aggregated data from over 47 million unique service desk tickets, the FBR 2021 draws insights across industry averages for agent productivity, service desk efficiency, and scalability of service management solutions.

Securing XML implementations across the web

In December 2020, we blogged about security issues in Go’s encoding/xml with critical impact on several Go-based SAML implementations. Coordinating the disclosure around those issues was no small feat; we spent months emailing the Go security team, reviewing code, testing and retesting exploits, coming up with workarounds, implementing a validation library, and finally reaching out to SAML library maintainers and 20 different companies downstream.

SysAdmin Day 2021: You Are Enough

A year ago, in July of 2020, I started my SysAdmin Day post  with the words, Here we are, 12 months later, and a lot has changed, but life (and tech) continue to be extraordinarily not-normal. The challenges we face as IT pros in general and SysAdmins in particular push us to our limits daily, and there’s no hiding or sugar-coating it. In the face of all this, I’d like to offer some new thoughts for my SysAdmin family to help process the year that was and navigate the challenges to come.

JFrog and Vdoo: Better Together

JFrog customers will soon enjoy end-to-end, holistic security across their software lifecycle — from development to devices — as the technology of recently-acquired Vdoo gets integrated into the JFrog DevOps Platform. That was the pledge made by JFrog and Vdoo leaders during their first joint webinar, in which they explained why JFrog acquired Vdoo, how the platform’s security and compliance capabilities will expand, and what’s the integration timeline.

How Cox Automotive's IT Operations Team Relies On Monitoring To Help Bring 27 Company Brands and Over 700 Applications Under One Roof

Cox Automotive is a global company with over 40,000 auto dealer clients across five continents. The company, which houses Kelly Blue Book, Autotrader, and 25 other brands, was built through acquisitions. Its IT Operations team is tasked with bringing them together under the Cox Automotive umbrella and ensuring “a good, consistent experience” for its customers worldwide.