Operations | Monitoring | ITSM | DevOps | Cloud

Top 3 NLP Use Cases for ITSM

What is NLP Natural Language Processing is a specialized subdomain of Machine Learning which is generally concerned with the interactions between the human and machine using a human verbal or written language. NLP helps in processing huge volumes of text which would take a significant amount of time for a human to comprehend and process otherwise. Hence a lot of organizations take advantage of NLP to gain useful insights out of their text and free formatted data.

Packet Loss Testing and Reducing Guide + Recommended Tools

If you’ve ever encountered a slow file download or a frozen/lagging video, you’ve experienced packet loss. Under certain circumstances, these might be minor inconveniences, but packet loss on a larger scale can be financially detrimental to businesses. Fortunately, there are steps you can take to diagnose and reduce packet loss. In this article, we provide some background on why packet loss occurs before sharing five of the best network monitoring solutions on the market to combat the issue.

Statuspal vs Status.io

If you’re wasting precious time and resources responding to customer emails and phone calls whenever an incident arises - now sounds like a good time to set up your very own status page! A Statuspal status page is a professional and effective way to communicate incidents and maintenance updates internally for your team or publicly to your customers. You would be right in thinking that there are many options available and one of the largest operators in the market is Status.io.

Feedback - From Slack to Discord - 13 months later

This post is our third one sharing our real-world experience using Discord for more than one year. I think it is pretty interesting for any company interested to get the pros and cons of using Discord over Slack. At Qovery, we are a remote-first software company. When we decided to move out of Slack to Discord 13 months ago, we were only 3 developers on the team.

Announcing support for Oracle Arm-based Ampere A1 instances

Arm processors have long been at the center of mobile computing, powering billions of smartphones, tablets, smartwatches, and other IoT devices. Today, these processors are beginning to see broader adoption in the cloud as they promise better performance, higher energy efficiency, and lower costs than their x86-based predecessors. Just this week, Oracle announced its new Oracle Cloud Infrastructure Ampere A1 Compute platform, built on the Ampere Altra Arm processor.

Five worthy reads: Distributed cloud is the future of cloud computing

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. Distributed cloud allows organizations to bring cloud computing closer to their location. This week we look at why it’s the future of cloud computing.

Triggering automated tests with Jira and Xray - Demo Den - May 2021

Sérgio Freire, Head of Solution Architecture and Testing Advocacy for Xray, shows how to trigger test automation from Xray Cloud using GitLab and report the results back to Xray in a Test Plan. You can easily replicate this process for other frameworks including Jenkins, Robot Framework and Bamboo.