Operations | Monitoring | ITSM | DevOps | Cloud

Use Suspect Tags to improve App Performance

When you’re trying to optimize your application for performance, it helps to understand not only the number of people affected, but also user conditions of the slowest transactions, such as OS, browser type, and even connection type. When you’re looking at performance data, it can be hard to see the forest through the trees.

Managed services growth: 9 ways to upsell value to existing customers

When Jeff Bezos touched outer space on his Blue Origin flight, the first thing he did after returning to earth was thank his loyal customers. Innovation, coupled with a plethora of service offerings, propelled Amazon from a bookselling platform to manufacturing suborbital space flights. But the story is incomplete without consumer reciprocity to Amazon’s evolving offerings. Now, you can buy almost anything you can think of on the platform, generating multifold returns for the company.

How LogicMonitor Can Use Errors From Airbrake in Dashboards and Alerts

LogicMonitor continues to grow its visibility of critical business infrastructure and applications. We acquired Airbrake to help see more of what is happening in a customer’s environment at the code level. Simply integrating Airbrake’s dashboard metrics within LogicMonitor alongside your existing networks, services, and cloud infrastructure enables you to gain access to errors and the context you need to effectively troubleshoot issues impacting your systems and users.

What is IT Automation?

Sogeti, a Managed Service Provider (MSP) that provides tech and engineering resources worldwide, had a crucial IT challenge to solve. The MSP operates in more than 100 locations globally and was using six different monitoring tools to monitor its customers’ environments. It was a classic example of tool sprawl and needing to scale where multiple teams of engineers relied on too many disparate tools to manage their customers’ environments.

Why SQL Server Monitoring Is the First Step in Improving Performance

SQL Server monitoring is continuous collection and analysis of usage, performance, and event metrics for Microsoft SQL Server. It’s the first step in optimizing performance for applications that depend on your data platform. Highly effective monitoring gives a bird’s-eye view of your entire data estate. It also provides the deep analytics necessary to perform root cause analysis on the most challenging performance problems.