Operations | Monitoring | ITSM | DevOps | Cloud

Optical Networking / DWDM Basics

Optical networking delivers the distance, bandwidth scalability, resiliency, and manageability that broadband networks require. You're invited to a special session from Ribbon on Tuesday, December 15th where we will review optical networking technology and basics and explain how optical networks solve reachability, survivability, bandwidth growth, and maintenance challenges for broadband services. What problems do optical networks solve? What are the major piece parts and important vocabulary? What do I have to think about when deploying? Any cool stuff on the market I should be aware of?

Why You Are Losing Customers: How Better Customer Service Can Save You

In a global marketplace, competition is stiff. It's hard enough to get the attention of your prospective customer, but once you have it, you don't want to lose it. This kind of drain can mean the end of your business. Any small business owner knows that the life's blood of their business is loyal customers. It is well worth the trouble to keep your customers happy and have them continue to give you their business. When they are satisfied, they naturally tell others about you. This is business growth.

Installing Mattermost using the Azure CNAB Quickstart Library

TL;DR – Get started with Mattermost on Azure using the Mattermost on AKS quickstart from the Azure CNAB Quickstart Library. The quickstart provides a fast and simple way to get running with Mattermost, without the need to learn or install any new tooling. By using Azure Kubernetes Service (AKS), the infrastructure is fully managed for you, and the quickstart handles configuring networking and SSL certificates so you can instantly access the Mattermost application after installation.

Alloy Software Wins Silver in the 10th Annual Best in Biz Awards

Bloomfield, NJ – December 15th, 2020 — Alloy Software, a leading provider of IT Service Management and Asset Management solutions, has been named a silver winner in Best in Biz Awards. Alloy Software’s was recognized in the Best New Version of the Year category for its Alloy Navigator – a comprehensive ITAM and ITSM solution. “During these challenging times, we are honored and very grateful to earn this award,” said Ivan Samoylov, CTO of Alloy Software.

Announcing Honeycomb support for event ingestion with OTLP

Today, AWS announced enhancements for AWS Distro for OpenTelemetry. We’re working with AWS to build in additional support from partners. In tandem with that launch, Honeycomb is announcing support for event ingestion using OpenTelemetry Protocol (OTLP). With that change, you can simplify management overhead and configuration by no longer needing to maintain a separate OpenTelemetry exporter.

Made @ Elastic | Going distributed with Workplace Search

Teams around the world are going through changes. With offices closed from Hong Kong to San Francisco, Zoom meetings are the new norm, and online platforms are the standard for collaborating and keeping businesses running as usual. We’ve written about distributed work and how doing distributed well requires the right tools. When a traditional office environment isn’t available, information naturally becomes fractured across multiple single-purpose platforms.

How to bring Jupyter Notebook visualizations to Kibana dashboards with Vega

In this blog post you’ll learn how to create visualizations for Kibana dashboards from Jupyter Notebooks. The good news for you as a Python developer: You won’t have to spend time writing cumbersome plain JSON documents or even JavaScript code. Under the hood, we’re going to make use of Kibana’s Vega plugin which became generally available with Elastic Stack 7.10.