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RMAs should never result from software issues

Many hardware companies lose millions on RMAs and warranty returns, often replacing devices when a software update could have fixed the issue. Without data, it is hard to know what is really a hardware failure and what is just a software bug. Observability changes that by helping companies diagnose issues remotely, cut unnecessary returns, and keep margins intact.

Enhancing Workplace Safety in IT Operations: The Role of First Aid Training

Workplace safety is a crucial consideration in every industry, including IT operations. While IT environments may not have the same physical risks as construction sites or manufacturing plants, they still present hazards that can lead to medical emergencies. From ergonomic injuries to electrical accidents and sudden health crises, IT professionals must be prepared to handle emergencies effectively. One of the best ways to ensure workplace preparedness is through proper first aid training.

How to Optimize Your Business Processes for Success

A business's backbone is its ability to streamline operations and provide consistent value to customers - without these essentials, success is simply out of reach. After ironing out many of the wrinkles in their workflow, companies should be ready to take off - but surprisingly, they're still grounded by barriers that choke their growth and throttle their ambition. Inefficiencies in daily operations, lack of clear communication, and subpar systems can lead to costly mistakes and a direct hit to your bottom line.

New in SSIS Data Flow Components 3.1: Optimized Performance & Expanded API Support

We are thrilled to announce a major release of our SSIS Data Flow Components, powerful tools designed to simplify the ETL process within SQL Server Integration Services (SSIS) packages. This update brings significant enhancements, including improved performance, support for new server versions and APIs, and the addition of new objects and properties to existing components.

Forget the Hype-Kelsey Hightower on What's Next in AI & Cloud Computing

Kelsey Hightower takes the stage at Civo Navigate San Francisco 2025 to explore the evolving world of AI, cloud computing, and Kubernetes. In this insightful discussion, he shares his thoughts on data sovereignty, AI adoption, security challenges, and the future of cloud technology. Recently joining Civo as a Board Director, Kelsey discusses his vision for reimagining cloud computing, the impact of AI agents, and what developers need to focus on in an increasingly AI-driven world.

Revolutionizing Incident Management with AI: Meet Mo Copilot

Join us for this webinar as we explore how our newly launched Sumo Logic Mo Copilot redefines incident management with the power of AI. We'll examine the limitations of traditional troubleshooting methods and why they fall short in today’s fast-paced environments. Discover how Mo Copilot leverages advanced machine learning and automation to streamline root cause analysis and reduce mean time to resolution (MTTR). We'll also showcase a live demonstration and highlight how Mo Copilot integrates into your workflow, transforming how you manage operational reliability.

Former Pebble Engineers Discuss The Rarity of Open Source Firmware

It's not every day that commercial firmware gets open-sourced. In this clip, we talk about why it's so uncommon—and why it’s a huge learning opportunity when it does happen. From modern development practices to years of debugging edge cases, open-source firmware gives engineers a rare look inside real production code.

Unlocking Zephyr Debugging

If you’ve been working with Zephyr RTOS, you know how powerful and flexible it is for embedded development. At Percepio, we appreciate Zephyr’s hardware abstraction and kernel architecture, which make it easy to get up and running on a wide range of hardware. Now, we have exciting news for developers looking to improve their Zephyr debugging and performance analysis: we’ve validated that Percepio Tracealyzer works on over 600 Zephyr-supported development boards!