Small businesses do not have many resources, that is why they must utilize assets to full efficiency. However, since the budget is a big issue that is why lots of small businesses use manual processes for asset management. When organizations utilize asset management software then it must be customized asset management software. It can provide several benefits to the organization specifically because of this customized asset management software designed as per your requirement.

Many IT professionals are familiar with the popular metrics and measures of IT operational success. Such metrics as Customer Satisfaction, Average Handle Time and First Contact Resolution are typically memorized by service desk managers and stored for quick reference during planning and other types of meetings. But how do we measure the effectiveness of the processes that support those teams?

Healthcare facilities have a lot of assets and pieces of equipment and nowadays technologies in all areas of the health industry are improving. However, several healthcare facilities still manage assets manually. When you manage assets manually it becomes more hectic and complex because. In the healthcare industry, there are lots of assets and inventory to manage. This is where CMMS software comes into play. What exactly is CMMS software?

Log files are an important source of information about the state of an application and how it’s functioning. Therefore, log management and analysis are critical to application performance monitoring.

ITIL is widely considered the gold standard when it comes to IT Service Management (ITSM) best practices and some of the most successful companies in the business have been using it and its multiple iterations over the years. Though we won’t go into detail as to what ITIL is (we’ve got a Definitive ITIL Guide for those who want a complete rundown), it could be quickly defined as a set of suggestions, best practices, and different approaches of how to do ITSM.

ServiceNow is a workflow automation platform used by organizations for their IT ticketing and project management needs. In contrast, Squadcast is an end-to-end incident management and SRE platform that is used by organizations for their reliability requirements.

A maintenance manager's job can be overwhelming when assets and pieces of equipment are in abundance. It becomes more complex when the management of assets is done manually. When work is done manually assets are not provided maintenance on time impacts asset performance and chances of asset failure are increased. That is why it is important to invest in asset management or maintenance tracking software.

During the last 25 years, companies have relied on SMB protocol to allow them to collaborate and centralize corporate documents. These are the good old shared drives we all know well. Let’s take a look back at this technology for some good background.

Are you looking for ways to improve your business workflow? You need to start investigating workflow automation tools. With the right tool in hand, you can eliminate administrative tasks and focus on high-value customer-facing activities. Workflow automation is a powerful way to improve team productivity and unlock the growth potential of your small business. There has never been a more important time for businesses to embrace workflow automation tools.

The cloud is a solution that allows you to access data and documents from anywhere and from any medium whether it is a computer, a tablet or a phone. But is your data really secure? A secure cloud ensures the privacy, security and compliance of all stored data. All these aspects must be taken into account when using a cloud solution to ensure the security of your information.