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What Are the Benefits & Best Practices for IT Asset Management?

It is a fact that companies need to manage their assets effectively for smooth functioning of the firm. An IT asset management tool looks after the financial and technical needs of an asset and monitors its life expectancy, usage, and integration with other existing software. The real-time tracker feature in IT asset management solutions provide a company with basic information about the assets, like where the assets are located, who the current users of the assets are, how the assets are being used, etc.

5 techniques for project management in IT and beyond

Project management is a growing field, it helps teams to organize and keep track of work, so projects can be executed successfully. It includes initiating, planning, executing, controlling/monitoring, and closing the project. So, the question is, is there one specific approach that we can use for effective project management? Definitely, not! Each project is unique and it would be impossible to employ a one-size-fits-all approach.

6 Important Questions About Asset Tags and Labels?

Organizations are equipped with a lot of assets and sometimes it becomes so hard to know where assets are located. To manage assets effectively, organizations must use asset labeling. Therefore, in this blog, we will know what exactly Asset labeling is. What are the benefits of Asset labeling? And several other questions and answers as well. It will help you to make the most of your assets. So, without wasting any time, let us begin.

Ransomware Cost Hospitals Nearly $21B Last Year. How Protected Are You?

Today, as computing power and wireless capabilities improve, organizations are increasingly leveraging Internet of Medical Things (IoMT) technologies, such as internet-connected blood pressure monitors, continuous glucose monitors and MRI scanners. These tools, with their ability to collect, analyze and transmit health data, improve efficiencies, lower care costs and drive better patient outcomes.

The Growth of milCloud 2.0 Demands a New Monitoring Approach

The addition of Amazon Web Services and VMware to the Defense Department’s milCloud 2.0 contract will make it easier for agencies to transition applications and services to the cloud. However, the acceleration of this effort may bring its own challenges. MilCloud is a substantial operation, with more than 1,200 virtual servers as of early 2021. The addition of AWS and VMware will allow agencies to add to this number, making an already complex service even more challenging to manage.

Streamlining customer service to eliminate wasted time on hold

Collective sighs from being left on hold to customer service are reverberating around the world—especially in Australia. Research from ServiceNow revealed Australians wasted 89.5 million hours on hold trying to resolve complaints in the past 18 months. That’s an average of seven hours per person.

The Role of Service Desk in Digital Transformation

Almost every organization is moving towards or planning to move towards digital transformation and IT is a significant part of it. The pandemic has made digital transformation a necessity to achieve maximum customer and employee engagement and satisfaction, bridge cultural and talent gaps, and promote IT as a valuable business process.

How to Manage Contract Renewals from Contract Management Software?

In the realm of agreements, deadlines are equivalent to punishments if you do not meet agreements. In any case, with the Contract Management software, your business will notify the ideal individuals brilliantly when it is the ideal time for an agreement restoration & renewal. We all know that contracts are the baseline of businesses in several sectors, that is why contract management software is significant.

Customer Support Software (5 Key Features)

Customer support software is a gamechanger for ambitious consulting firms. If you’re trying to scale your consulting business but lack the systems to support your growth, you should explore the potential of customer support software. This will enable you to successfully provide all of your clients with consistent and exceptional support. Let’s explore this further.

What is Digital Experience Monitoring, and How Can it Help Companies?

Customer-centered business practices have become a major focal point in IT innovation. The advent of massive communication has brought forth a big challenge, however: how does one provide a top-notch customer experience when there are so many factors to account for? The market’s answer to this conundrum is monitoring software.