Operations | Monitoring | ITSM | DevOps | Cloud

How to

Understanding Monoliths and Microservices - VMware Tanzu Fundamentals

In this episode, we discover the key differences between monoliths and microservices, and how VMware Tanzu revolutionizes modern application development and management. Dive into the future of scalable, resilient, and agile software solutions. Watch now to stay ahead of the game and see how to unlock the potential of your tech stack.

Introducing Teneo

Teneo is a solutions provider focused on reducing complexity. We find most network and security teams are overworked and have to operate increasingly complex systems to meet business demands. We combine leading technology with deep expertise to create new ideas on how to simplify IT operations. Simplification reduces risk, saves money, improves time to resolution and boosts user adoption. We call this “simplification through innovation”.

ITSM Metrics: Your Guide to Operational Excellence and Data-Driven Decisions - Infraon

Unlock the power of ITSM Metrics with this comprehensive guide! In this video, we delve into the world of IT Service Management metrics and how they drive operational excellence, data-driven decisions, and user satisfaction. From understanding essential metrics like Incident Volume and First Call Resolution Rate to exploring their strategic significance, you'll gain insights to elevate your IT services. Whether you're a tech enthusiast or a business leader, join us on this journey to harness the true potential of ITSM Metrics!

How to Implement SLAs to Deliver Consistent Service Across Your Business

Simply put, Service Level Agreements are contracts between service providers and clients that detail the nature of services provided, their quality, and performance metrics. Their main goal is to align the services provided with those required by the client and typically include measures to take if the service provider fails to meet the agreement. SLAs have multiple benefits, including: Service Level Agreements are a crucial part of ITSM and thus need to be integrated into service desk software.

Discover Promox plugin

Proxmox is an open source server virtualization environment. With this plugin, and by using the API, we will be able to extract data about nodes, backups, virtual machines and existing lxc containers, as well as information related to the system storage. In this video we see how the plugin works at a manual execution level in the terminal and how to register and use it in our PandoraFMS console.

How to Monitor SaaS Environments with Synthetic Monitoring

Today, we bring you a quick and straightforward overview of "How to Monitor SaaS Environments with Synthetic Monitoring." Whether you're a seasoned professional or a beginner in the SaaS world, understanding the basics of synthetics monitoring can give your SaaS environment a significant boost. In this short video, we're cutting through the clutter and going straight to the point. No deep dives, no overwhelming details – just a crisp, concise look at how synthetics monitoring works. Perfect for those just starting out or anyone in need of a quick refresher.