Operations | Monitoring | ITSM | DevOps | Cloud

Cofounder Doreen Jacobi spoke with several of our customers about the revolution AI is bringing to incident management. Artificial Intelligence has seamlessly integrated into our daily lives, often in ways we barely notice. But what does that actually mean for industries facing complex challenges, like incident management? What real benefits does AI bring today, and how might it shape the future?

Configuring alerts effectively can be the difference between a frictionless IT environment and hours of downtime. Many enterprises struggle with alert fatigue, missed critical incidents, or poorly defined thresholds that leave them scrambling to identify root causes. How can you make sure your team gets the right information at the right time without being overwhelmed?

We’re excited to introduce Regression Alerts, a powerful new tool designed to help you catch and address defects that resurface in newer versions of your software.

Since its launch in 2009, PagerDuty has been the go-to tool for organizations looking for a reliable paging and on-call management system. It’s been the operational backbone for anyone running an ‘always-on’ service, and it’s done the job well. Ask anyone about the product, and you’re all-but-guaranteed to hear the phrase “it’s incredibly reliable.” I agree. But reliability isn’t everything.

They might seem very similar at first sight, but when you zoom in on them, the differences are more apparent. Status Pages and Service Health Dashboards serve distinct purposes and cater to different audiences. As organizations adopt more complex systems, the tools used to communicate about service health and performance have become equally important. Let’s dive into the key differences, use cases, and how these tools complement each other.

2025 kicks off with a portion of handy ilert updates!

What is Alerting? Alerting is a central component of modern safety and operating concepts. It is used to act quickly and effectively in hazardous situations. From operational alerting in operations management to alerting the population, there are various scenarios that cover specific requirements and areas of application. In this article, we provide an overview of the various alerting methods and their significance.

In this article, you will discover how NinjaOne elevates its monitoring capabilities by introducing compound conditions to its robust policy management framework. Effective IT management hinges on efficient infrastructure monitoring. However, overly complex or excessive monitoring can be counterproductive, as it increases the risk of technicians missing critical alerts.