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Alerting

New features summer wrap-up: Evolving ChatOps, AI-assisted Incident Comms, and Time-based alert grouping

It is time to sum up the product updates that we introduced during summer 2023. As always, our focus has been on minimizing limitations in the incident response process and accelerating the workflow from acknowledgment to resolution. We invite you to contribute to the ilert roadmap by submitting your feature and improvement ideas here.

Holistic Azure Monitoring and Alerting with Single-Pane Visibility

One of the key ways to resolve Azure incident faster is to set up monitoring in business context and achieve a single pane of glass visibility across Azure subscriptions and resource groups. Also, it is significant to alert only on potential issues and relevant team members during an incident to eliminate alert fatigue. In this video, Manish Uppadhaya from Kleinschmidt shares how Serverless360 enhanced their Azure experience by centralizing monitoring and offering tailored alerts.

Advancements in Real-Time Health System Technologies, 2023

The OnPage team is pleased to inform you that we’ve been acknowledged in the Gartner® Hype Cycle™ for Real-Time Health System Technologies, 2023 report, as a Sample Vendor in the Clinical Communication and Collaboration category. As per the Gartner report, “This Hype Cycle includes technologies pivotal to the real-time health system vision.

A Closer Look at AlertBot's Alert Group Feature

If we start by sharing that AlertBot’s alert group feature lets you, well, alert certain groups, then you might wonder what earth-shattering revelations we have in store — such as water is wet, fire is hot, and the pain of Game of Throne’s final season will never, ever go away (seriously, whatever happened to Gendry?!). Yes, you’re right: the alert group feature IS about alerting groups of people about a site failure — but as George R.R.

Netreo How To: Troubleshooting No Alerts Received

henToo many alerts are frustrating and have an even worse trickle down effect on IT teams. When alert deluge turns to alert fatigue, critical issues may be ignored. But seasoned IT pros will tell you that receiving no alerts causes even greater distress. When monitoring tools go silent, user complaints are sure to follow. Even with Netreo’s high-value, intelligent alert management capabilities, issues can go undetected from time to time.

New OnPage + ConnectWise Incident Alerting Workflow

OnPage has combined the power of voicemail transcription with keyword-based triggers to identify and prioritize after-hours incidents. The new OnPage + ConnectWise workflow enhances incident alert management for IT and Managed IT clients by drastically decreasing incident response times. By streamlining after-hours on-call communication, OnPage's critical alerting platform has revolutionized the on-call IT industry.