Operations | Monitoring | ITSM | DevOps | Cloud

In Industrial IoT for real-time monitoring, timely alerts are crucial. While Slack and email notifications are common, they can be easily missed or buried in a flood of other notifications. SMS and WhatsApp on the other hand, offer a level of immediacy and directness that’s hard to ignore.

Let's face it – not all notifications are created equal. That paper cut of a CSS bug probably doesn't need the same response as your production database doing its best impression of a black hole. Today, we're thrilled to announce Priority-Based Escalation Policies, a powerful new way to ensure your team's response matches the notification severity.

WhatsApp has become a major alerting channel for incident response teams. It's popular and for many, a great alternative to SMS. In our 2024 recap, we mentioned how Spike sent over 25,000 alerts on WhatsApp. It is now the 2nd most used alert channel for responders on Spike (rising from 4th spot in 2023). But... I will be the first one to admit – the WhatsApp alerts experience needed work to help responders react to incidents quicker!

In this article, we’ll share the structured checklist that we use to measure and optimize ilert's PWA performance. ‍ At ilert, we build our Progressive Web App (PWA) using Capacitor, Ionic, React, and MUI to deliver a robust and responsive incident management platform. Progressive Web Apps are revolutionizing web experiences by combining the best of web and mobile applications. They offer fast native-like experiences, offline capabilities, and many more.

Alerting Rules, Recording Rules, and Alertmanager This discussion is part of the basic monitoring series, an effort to eliminate confusion in monitoring for both beginners and experienced users.

In today’s digital world, businesses rely heavily on online services and applications. Whether hosted or open-source, a status page isn’t just a nice-to-have—it’s an essential part of your incident communication strategy. It helps IT and support teams keep users informed, build trust, and reduce the flood of support tickets during outages.

Another HIMSS is in the books, and after days of conversations, sessions, and navigating the Vegas maze of healthcare tech, a few key themes really stood out—especially around clinical communication.

Monitoring is only as good as the alerts that surface critical issues before they spiral out of control. With InfluxDB 3 Core and Enterprise, you can extend alerting capabilities beyond built-in solutions by leveraging custom Python processing plugins. Whether you need real-time notifications when thresholds are exceeded or advanced anomaly detection tailored to your infrastructure, developing custom alerting logic ensures you get the right alerts at the right time.

OpsGenie shuts down in 2027. Move to PagerTree—reliable, affordable incident management.