Operations | Monitoring | ITSM | DevOps | Cloud

Applications Manager now supports Azure security services, container services, integration services, storage sync services, app service plans, and more.

Traditional monitoring has become insufficient for managing complex systems. Modern infrastructures consist of numerous interconnected services, and simply monitoring individual metrics and logs fails to provide a comprehensive view. This is where observability becomes crucial.

Encryption is a fundamental part of nearly every modern application, whether you’re storing data, sending data to customers, or sharing data between backend services. Most organizations have a data encryption strategy, and nearly every web page is using HTTPS, thanks to initiatives like Let’s Encrypt. But setting up encryption isn’t a one-time initiative. Over time, the certificates backing modern encryption expire and need to be replaced.

Bus Factor is a measure of risk to a project or organization due to the loss of key personnel. For software engineering teams, a low bus factor (meaning only a few people hold critical knowledge or skills) can lead to complications that result in product failures.

The evolution of generative AI is beginning to rapidly transform the way that we work and communicate. This is only set to increase as generative AI excels in providing business value by driving innovation and making intelligent decisions at unprecedented speeds. However, to fully harness its potential, organisations must ensure that they deploy this revolutionary technology safely, securely and responsibly with the right network connectivity.

Widespread adoption of containerized infrastructure has been closely followed by an explosion of container-native tools for each layer of the stack, including new solutions for managing CI/CD pipelines in container-based environments, such as the Argo suite, FluxCD, and Tekton. This is because these lightweight solutions make it easier to automate builds, testing, deployments, and more on Kubernetes, as well as other platforms that manage containerized workloads and services.

Most organizations migrate to the Amazon Web Services (AWS) public cloud from on-premises data centers. However, others have switched from another Infrastructure-as-a-Service (IaaS) platform to AWS. The most common reason we hear for choosing AWS is cost savings. As the largest public cloud provider, AWS leverages economies of scale, making its cloud services more affordable than those a company would have to build itself. Yet, not every organization can claim that AWS has saved it money.

Arguably the most important part of an on-call product is knowing that you will be notified when things break, wherever you are. When it comes to SMS and phone call notifications, we have to leave the familiar realm of the internet and JSON responses, and deal with systems that provide limited observability and insight into what’s gone wrong.