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ServiceNow Announces New DevOps Integrations to Speed Up Application Delivery

As the world collectively evaluates the return to work and shift to remote operations, digitally transformed enterprises are coming out faring better in this transition. This shift is aided by the work developers are putting in to create applications that better their organizations, and they need to continually adopt modern DevOps best practices to increase application delivery velocity and quality in order to stay nimble.

For the 7th year in a row, ServiceNow is named a Leader in the Gartner Magic Quadrant for IT Service Management Tools

Wow! ServiceNow has been named an ITSM Tools Magic Quadrant Leader and placed furthest in completeness of Vision and highest in Ability to Execute in the 2020 Gartner Magic Quadrant report. We are humbled by the recognition and gratified by the success that our customers are reporting.

Harnessing the digital workspace: Benefits and Challenges

In this session, our experts discuss the benefits and challenges of the digital workspace in our new normal times. Find out more about the new concept of bring your own internet (BYOI) that is challenging internet bandwidth constraints, and collaboratively securing your endpoints.

New design, layout, and features-the all-new UI of ServiceDesk Plus Cloud is here

The all-new UI of ServiceDesk Plus We are excited to launch the all new user interface for ServiceDesk Plus Cloud, the flagship ITSM software from ManageEngine. This latest UI update takes cues from the minimal design language and features restructured layouts that puts the user at the center of every module interaction. The new user experience is based on four dimensions. This redesign comes with multiple new features, as well.

ServiceNow global survey shows how COVID-19 is changing work

Today ServiceNow released The Work Survey, a comprehensive global view on how COVID-19 is changing work and the opportunities ahead for a wave of digital innovation in how people work and businesses operate. Executives and employees surveyed in 11 countries across multiple industries agree: technology enabled them to pivot to new ways working faster than thought possible, and digital transformation will accelerate innovation.

Now at Work 2020: The future of work is now

Each year, I look forward to Now at Work. When you’ve been doing this as long as I have, though, you look forward to some years more than others. Fortunately, this is one of those years, and the reason why is right there in its name. Has there ever been a more exciting time to explore what’s happening now at work?

ServiceNow Fireside Chat: The Power of Innovation in the Covid Economy

In this fireside chat, ServiceNow experts Dave Wright, Chief Innovation Officer and Detlef Krause, VP and General Manager Germany, take a look at the big picture: How can companies and organizations worldwide survive in the Covid economy, drive innovation and prepare for the "New Normal"? And what opportunities and challenges do companies in Germany now face?

Our IT transformationstrategyequals three zeros

When I joined ServiceNow, IT Operations had what I’d call a “best effort” strategy—push hard, keep things running, meet your SLAs, and so on. This worked well enough, but that was hardly a formula for long-term success at scale.   We needed a new way of thinking that would move us from our traditional role as incident firefighter to that