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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

derdack

Benefits of Enterprise Alert's Mobile App

Jan 17, 2022 By Derdack In Derdack

Being in touch with your customers is key to any business. We at Derdack pride ourselves in being customer first when it comes to not only product enhancements and features but also support and building that customer/vendor relationship that lasts for years. We recently took a trip to Texas to visit several customers and the feedback was invaluable! We received a lot more information with a face-to-face meeting that just would not be the same if it were done virtually, like over Teams.

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onlineornot

Communicating to Users During Incidents

Jan 14, 2022 By Max Rozen In OnlineOrNot
Imagine you're having a regular day at work, opening up your browser, double checking something for a client in that web app your team built for them, when suddenly, you see this screen: You hit refresh a few times, just to be sure. Nope. Still down. What happens next depends on how well your team has planned for incidents like this (some folks call it unplanned downtime).
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squadcast

Presenting Role-Based Access Control for Squadcast users

Jan 13, 2022 By Vardhan NS In Squadcast
Role-Based Access Control is an effective means to enable authentication and ensure only the authorized personnel have access to sensitive data within the platform. This blog explains how to implement RBAC in your organization's Squadcast account to achieve maximum security and confidentiality during Incident Management. We recently released this new functionality into Squadcast (called RBAC) that helps organizations fine-grain the access control provided to users within our platform.
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pagerduty

Want to accelerate your organization's digital innovation in 2022? Here's three ways to do it.

Jan 13, 2022 By Julian Dunn In PagerDuty

After two years of sky-high spending on cloud and related technologies, 2022 is the crunch point for corporate IT and digital leaders. Investments in technology helped facilitate the rapid shift to mass hybrid working and supported businesses to embrace the digital-first models of the new normal. But beyond merely investments to support new working styles, leaders also must ensure their organization continues to innovate.

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Effective Incident Management: How to Improve Collaborative Software Development

Jan 12, 2022 By JFrog In JFrog
* Are you using Azure DevOps as the starting point of your delivery process on the Azure cloud? Join this webinar to learn advanced tips and tricks for simplifying and accelerating your CI/CD pipelines with Azure DevOps and the JFrog Platform. Sharing a detailed demo of a real-world release pipeline triggered from Azure DevOps, we’ll review best practices and hard-won lessons for how you can streamline your end-to-end process and ensure it meets the security and quality requirements of large-scale enterprise delivery.
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