Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

BigPanda's Event Enrichment Engine: The secret ingredient for AIOps

James Beard, the pioneer of television cooking shows, once asked, “Where would we be without salt?”. Salt is often underrated, even though it is the ingredient that has the greatest impact on food and flavor in the modern world. It has its own taste, but also balances and enhances the flavor of other ingredients. Salt boosts sweetness and blocks bitterness, it has scientifically proven capabilities to intensify flavor compounds that are too subtle to detect (i.e.

Monthly Moo Update | July 2021

We hope June was as good to you as it was to us. Our latest updates, available now, will keep you relaxing poolside this summer knowing that your monitoring, event correlation, and incident workflows are all connected and automated through the cloud. If you’re not relaxing with a little cloud coverage keeping you cool, then come check out Moogsoft to see how you can keep your services available and your customers happy, so you can get to relax with a little more time in your day.

How Linaro Reduced Triage & Call-Out Time with Flow Designer - xMatters Demo

A test server fails and your customers are relying on it, how long does it take your team to get it back up and running? Does that answer differ depending on the hour of the day, or maybe the day of the week? It doesn’t have to. Join Philip Colmer, Director of Information Services at Linaro, Laura Meadows, VP EMEA at xMatters, and Stephen Walters, Solutions Architect at xMatters, as they discuss the innovative ways Linaro has utilized Flow Designer to reduce triage and call-out time!

Microsoft Azure & xMatters Flow Designer Integration - Product Integrations Made Easy

Join Christine Astle, Product Manager at xMatters, as she discusses how easy it can be to integrate Microsoft Azure and xMatters Flow Designer. With a little more than a few clicks, Azure can be integrated into any workflow you build to simplify processes.

Using CC&C Platforms to Transform Metrics Into Valuable Insights

Healthcare institutions are increasingly implementing clinical communication and collaboration (CC&C) platforms to improve the productivity of care teams. Automated CC&C platforms perfect care orchestration plans to ensure providers have the means to satisfy the ever-changing needs of patients. Key features of CC&C platforms include real-time, secure mobile messaging and alerting; digital, intelligent on-call schedules; time-stamped message statuses; and automated alert escalations.

Rootly Announces $3.2 Million in Seed Funding from XYZ Venture Capital, 8VC, & Y Combinator

Rootly is on a mission to create a world where maintaining reliability is frictionless, delightful, and accessible to anyone. Making resolving and learning from incidents every organizations superpower.

Cherwell Monitoring in Production

I have been working on a couple of monitoring ideas for Cherwell. I didn’t see anything with a quick online search, and I enjoy authoring MPs to monitor applications, it is the closest I’ll get to 007. I’ve hit a major hurdle and I need to ask for a hand from the community. We have a lab environment that’s worked great while developing the Cherwell integration for Connection Center, however, it is not a good simulation for an actual deployment.