How, Not Why An Alternative to the Five Whys for Post Mortem Analysis
Listen in on Robert Blumen, Lead DevOps Engineer from Salesforce's session from Summit 20 on How, Not Why: An Alternative to the Five Whys for Post-mortem Analysis.
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Polystream Stopped Implementing Technology and Implemented A Mindset - Customer Stories
Polystream is changing the way we think about video game streaming, and with xMatters, they know that incidents won't keep them from achieving their goals. In this customer chat, join Tracey McGarrigan, Chief Marketing Officer at Polystream, Cheryl Razzell, VP of Engineering, and xMatters own Laura Meadows, VP EMEA Region, as they discuss Polystream's ongoing ambitions and how xMatters helps their growth. Plus, make sure you don't miss why Tracey would describe xMatters as Polystream's comfort blanket!
Deliver Real-Time Alerts From Facility Management Systems
Facility managers, including service technicians, are expected to operate their facilities safely to meet the expectations of customers. They focus on the smooth functioning and maintenance of many components that fall within the scope of their facility. Typical components include roads, pavements, HVAC and plumbing systems. As a facility manager, staying on top of these siloed and geographically dispersed systems can be challenging.
FireHydrant May 2021 Product Updates: The summer of integrations
With 50% of the US adult population vaccinated, there’s a lot to look forward to this summer, life no longer feels like it’s on hold, and we’re fully embracing that. Get your fire hoses ready, 'cause extinguishing incidents just got easier. We’re rolling out a summer full of new integrations, product releases, events, and more.
Be ready for anything in a world of digital everything
PagerDuty is a digital operations management platform that empowers the right action, when seconds matter. With over 500 integrations and powerful automation capabilities, we make it easy to stay on top of urgent, mission-critical work and keep your digital services always on. For the developers and IT teams working in real-time operations, PagerDuty makes sure you can focus on what matters most. And stay ready for what’s next.
Four things to consider when evaluating incident management platforms
When you’re feeling the stress and pain around incidents, making the decision to find an incident management tool is a no-brainer. But how do you choose the one that will work for you, your team, and your business? You might be asking yourself: Where do I start? What do I need to know? What questions do I ask? What are the options? How can I be sure we’re choosing the right tool?
ITSM Buyers' Guide: 7 Use Cases to Define Your ITSM Goals
Attempting an upgrade or switch to a new ITSM tool is obstacle-ridden for IT directors. From having to address fears surrounding the cost of switching vendors to assessing service management maturity, building a case around why and how an ITSM can advance the business can be a harrowing feat. Thankfully, Info-Tech pulled together this selection guide.
The Incident Review: 4 Odd Incidents Caused by Animals
Incidents and outages caused by animals highlight the importance of flexibility and out-of-the-box thinking when it comes to SRE.
Single Sign-On Now Available on OnPage Enterprise-Level Accounts
Single sign-on (SSO) services provide a unified view into applications, logins and devices through a secure identity cloud. SSO allows users to access SaaS-based applications through one simple login process. We, at OnPage, are excited to announce that we’ve extended our integration catalog to include SSO services like Okta and OneLogin. Through a single sign-on process, OnPage enterprise-level users can access the OnPage dashboard from their Okta and OneLogin accounts.
New Integration: Declare FireHydrant Incidents from Checkly Alerts
Streamlining your incident management process is what we do best, and one of the ways we do that is by acting as the connective tissue across all of your applications. We’ve partnered with Checkly to bring you a new integration that empowers you to detect problems and resolve incidents faster.