Operations | Monitoring | ITSM | DevOps | Cloud

Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Curious about Opsgenie Security? We're Here to Help

When evaluating new software for your business or team many questions may come to mind. How much does it cost? Is it scalable as we grow? Does it fulfill all of our requirements? Or most importantly, if we introduce this tool into our business, is it secure? Perhaps you’re new to Opsgenie and the functionality is exactly what you need but security is a concern.

The Power Of Operational Reviews

Last fall, we introduced PagerDuty Analytics, a product that combines machine and human response data to provide operational insights that enable organizations to drive process maturity and improved business outcomes. Today, we’re excited to announce that it’s generally available! As part of our expanded Analytics product offering, we’re rolling out a set of prescriptive operational performance scorecards.

Container Incidents by Tabletop intro to Real time Security Operations

When suspicious or risky behaviors occur on one of your servers or containers, what can you see and how quickly can you see it? The growing use of complex infrastructure coupled with sophisticated malicious actors requires immediate action when an incident does occur. Preparation is key.

Opsgenie + Tools You <3 = Never Missing an Alert Again

Valentine’s Day can be traced back to the 1500s, and while back then it was likely not about candy hearts and chocolates—it has always been about the celebration of beauty, love, and relationships. With today being Valentine’s Day, I thought it’d be a great opportunity to celebrate Opsgenie’s relationships (read: integrations) with more than 200 of your favorite apps and web services.

Integrating Jira Server with Opsgenie

Despite the advantages of Jira Cloud, there are times when Jira Server installed on premises or in your own cloud environment is a better fit. That won’t stop you from integrating Jira with Opsgenie for on-call scheduling, alerting and incident management. Opsgenie supports secure, bidirectional integration with Jira Server even when it’s behind your firewall.

February product updates. Anomaly detection, incident management and better UX

This past couple of month were a bit hectic and there’s a good reason behind that. We’ve set out to create a better experience for our users, and it’s exactly what we did! Besides making a lot of quality-of-life changes, we’ve introduced new features that we think, will speed up the speed at which you’ll debug your applications and give you a whole new perspective on all things AWS Lambda.