The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Setting and tracking key performance indicators based on the right data can help incident management teams reduce the impact of incidents and strengthen the business. But what exactly is the right data? That can be a deceptively tricky question. Incidents are complex, and no two are exactly the same – and your KPIs must reflect this complexity.
Most of us are familiar with the traditional farms that have existed since humans learned to sow and harvest crops—these farms have provided us with food for centuries. And for a long time, due to the lack of refrigeration and other technology, humans lived near their food sources. But industrialization has also led to centralization of farming systems, with farms getting larger and further from consumers and with distributors depending on preservatives or refrigeration to extend shelf life.
IT operations management vendors are adding AI capabilities to their wares, but central AIOps platforms deliver the most value by coordinating all those domain-specific tools.
IT industry research has repeatedly shown that DevOps-oriented teams that can ship software quickly and effectively routinely outperform their slower counterparts in terms of company profitability, market share, and just about every competitive business metric that matters. That sort of success comes from restructuring teams in ways that empower them to move faster and get closer to their customers.
Much like the pagers of yore, PagerDuty immediately notifies the right person when something goes wrong. That means that no matter when there’s an issue in your application, the right people on your team will hear about it. But as much as we love PagerDuty, we’re not using valuable company time and resources just to tell you about it. We are, however, using valuable company time and resources to tell you all about our new integration with PagerDuty.
OnPage BlastIT is a mass notification system that allows organizations to enhance their crisis communications. It streamlines communication in emergency situations, ensuring that critical, urgent alerts are never missed. Additionally, BlastIT allows organizations to improve mass messaging operations by 30- to-40 percent. Here, I’ll highlight BlastIT’s features and how they outweigh competitor functionalities.
Today is day one of the RSA Security Conference in San Francisco, where thousands of security professionals from around the world come together to share new ideas, discuss global security vulnerabilities, and explore the latest technologies in the security industry.
